Mail Services Clerk (Full-Time)

Job Details

Description

Use of Company Vehicle: Required to drive company vehicles.

Minimum Requirements

• High School Diploma or equivalent credentials
• Valid Driver’s License
• Favorable driving history
• Company policy requires that one must be 21 years of age or older to drive a company
  
  

vehicle and pass a yearly Motor Vehicle Report (MVR) review

• Excellent communication skills, both written and verbal
• Neat, legible penmanship, and writing skills
• Minimum of 2 years of experience in retail or customer service
• Must be able to lift up to 50lbs
• Must have good communication skills and be able to handle a busy atmosphere
• Proficient with peripherals, copier, fax and telephone
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork,
  
  

Accountability, Caring, Loyalty & Trust)

• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in
  
  

cooperation with coworkers efficiently and effectively

• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast
  
  

paced environment

• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress
  
  

Code Policy

Tasks/Responsibilities

• Ring up customers using our Micros system
• Graciously welcome guests and members as they arrive to the business center
• Provide a warm and hospitable environment to guests and members
• Learn the names and personally recognize our regular Guests and Members
• Help maintain a clean working and retail enviroment
• Interact with customers in a friendly manner, contributing to the overall ambiance that is
  
  

welcoming and hospitable

• Directs and manages telephone calls for the Businees Center
• Assist customers by making knowledgeable recommendations to which services or products will
  
  

best fit their shipping needs

February 2010

• Work with all resort departments to make sure our department assists where needed
• Will need to be able to balance the register after every shift and print reports for revenue
• Maintain a thorough knowledge of current guest services, activities, dining options, shops,
  
  

local attractions, and historical information regarding Sea Island and the surrounding area to

answer any questions guests may have to the best of one’s ability

• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or
  
  

unsolved issues) and follow-up on issues as needed (if computer access is not available give

information to admin support)

• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe
  
  

practices and procedures to supervisor immediately

• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership
  
  

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for
  
  

prolonged periods

• Ability to use a dolly/hand truck
• Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy