Front Desk Receptionist - Northern

PATIENT SERVICE REPRESENTATIVE

POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Check-in, verify the status and report patient allotment on AZDHS system
• Provides patients with education and information about medical cannabis and its uses
• Assists patients with product selection in an efficient and timely manner
• Processes patient orders and payments utilizing POS software
• Operate, maintain and close cash till and deposit end of daily earnings
• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
• Maintain a clean and professional environment for patients
  
  

QUALIFICATIONS:

• Applicant must be twenty-one (21) years of age; pursuant to A.R.S
• 36-2801.10
• Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S
• 36-2804.01
• Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S
• 36-2804.01 and A.R.S
• 36-2801.10
• Valid Arizona Drivers License
• High school diploma or equivalent
• Experience and education may be substituted for one another
  
  

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of the uses of medicinal cannabis and different methods of medicating
• Knowledge of cannabis brands and products available on the Arizona market
• General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients
• Excellent communication, customer service, and sales skills
• Basic knowledge of Microsoft Office
• Ability to work in a faced paced environment
  
  

HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.

Job Type: Full-time

Salary: $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
  
  

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability
  
  

Ability to commute/relocate:

• Phoenix, Arizona
  
  

Education:

• High school or equivalent (Preferred)
  
  

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
  
  

Work Location: One location

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