Email Marketing Project Manager

Job Description

EMAIL MARKETING PROJECT MANAGER

Important

• PERM HIRE - HYBRID: 3-days onsite & 2 remote
• LOCATION: Lakeland, FL (must be ok with this commute)
• Hours: 40-hours, M-F
• PAY - 80k-85k
• Competative Benefits & Bonus
  
  

Position Purpose/Summary

We are seeking a seasoned CRM Project Manager to support our customer’s business needs. This experienced project manager will work closely with dedicated Account Services marketing partners and operational teams to lead and execute campaigns and projects.

The ideal candidate will have demonstrated experience in supporting CRM and Marketing Automation teams, marketing campaigns, and projects at an agency organization.

They should have a strong ability to learn quickly and an impressive history of personal and professional development. They deliver results through executive stakeholder management and strong relationships, and they use excellent written and verbal communication to reach alignment across teams, keep projects on track, and have fun.

Responsibilities

• Structure project plans, including roles and responsibilities, objectives, deliverables, and work back plans with clear ownership to ensure project success from initiation through delivery.
• Become the hub of information on projects with high complexity and/or strategic importance for the agency project portfolio.
• Directly support project leaders with strategic recommendations, operational rigor, and creative partnership.
• Establish project standards, cadence, and version controls for project documentation and workflow to ensure the success of the CRM and Marketing Automation services, and proactively develop new project tools and templates where needed.
• Manage highly complex projects comprised of a blend of scopes surrounding email journeys, online campaigns, landing pages, emails, e-newsletters, QA-ing in third party CRM/MA ecosystem, deploying forms on existing websites, etc.
• Directly support project leaders with strategic recommendations, operational rigor, and creative partnership.
• Establish project standards, cadence, and version controls for project documentation and workflow to ensure the success of programs, and proactively develop new project tools and templates where needed.
• Execute against project plan, scope, timing, budget, and resources: manage agendas and action items, owners, due dates, statuses, identify & mitigate risks, lessons learned, and risks.
• Track and report on key metrics and use problem-solving skills to logically structure ambiguous problems, identify sources of data, conduct analysis, derive key insights, and deliver recommendations.
• Drive team momentum and execution across cross-functional groups.
• Deliver regular cross-functional partner communications.
  
  

Qualifications

• 3-5 years of experience in program/project management
• 2+ years of experience in marketing
• Experience managing multi-channel marketing projects/initiatives within an agency organization preferred.
• Demonstrated competency and experience managing projects for CRM and marketing automation type service is essential.
• Ability to set and develop timelines, project management task lists, and divisions of duties preferred.
• Ability to manage logistics, operations, schedules, and production coordination preferred.
• Ability to influence cross-functional collaboration of teams preferred.
• Exceptional skill or ability in cross-functional collaboration; as well as influencing senior leaders and teams preferred.
• Execution-driven – oriented toward not just creating plans but able to influence and push teams to drive tangible results preferred.
• Cross-functional collaboration skills, and comfort with using influence instead of authority to drive collaboration preferred.
• Proactiveness and creativity, to offer solutions and new work streams that improve chances of project success preferred.
• Bachelor’s degree preferred.
• Prior Project Management Platform experience preferred. Workamajig experience a plus.
• Drive & passion for excellence.
• Thrive in a face-paced, at times high-energy environment.