Director of Operations- Board of Director

Position Title: Director of Operations

Reports To: Executive Director II

Organization: VillageTree Health

Position Type: Volunteer (5 hours per week)

Location: Remote

About VillageTree Health:

VillageTree Health is a 501(c)(3) nonprofit organization dedicated to helping individuals with complex medical needs find culturally competent care. We focus on addressing health disparities and providing support to underserved communities. Our mission is to create a more inclusive and accessible healthcare system.

Position Summary:

The Director of Operations is a volunteer board position responsible for overseeing the onboarding of new members, interns, and volunteers, ensuring all process documents are up to date and compliant with nonprofit standards, and serving as a temporary human resources role. This position requires expertise in process document writing, proficiency in Microsoft Office products, and excellent organizational and communication skills.

Key Responsibilities:

Onboarding and Orientation:

• Oversee the onboarding process for new board members, interns, and volunteers.
• Ensure all new members receive the necessary orientation and training materials.
• Develop and update onboarding materials and guides.

Process Documentation:

• Ensure all organizational process documents are current, accurate, and compliant with nonprofit standards.
• Write, review, and update process documents to maintain high standards and operational efficiency.
• Work with other departments to gather information and update procedures as needed.

Compliance and Standards:

• Ensure all processes and documents adhere to legal and regulatory requirements for nonprofits.
• Regularly review and update procedures to meet industry standards and best practices.

Human Resources:

• Serve as a temporary human resources role, handling basic HR functions such as managing volunteer records and addressing onboarding-related queries.
• Assist with maintaining volunteer and staff files, ensuring they are complete and up to date.

Administrative Duties:

• Oversee the use of DocuSign for sending out necessary documents and ensuring proper completion.
• Maintain proper grammar and accuracy in all official communications and documents.
• Use Microsoft Word and Excel to create and manage documents, spreadsheets, and reports.

Team Collaboration:

• Work closely with the Executive Director II and other board members to support organizational goals.
• Participate in regular board meetings and provide updates on operations and compliance.

Daily Tasks:

• Review and update process documents as needed.
• Manage and respond to onboarding-related inquiries from new members, interns, and volunteers.
• Ensure all documents are properly formatted, accurate, and ready for distribution.

Weekly Tasks:

• Oversee the completion and accuracy of DocuSign documents.
• Maintain and update volunteer and staff records.
• Conduct check-ins with new members, interns, and volunteers to address any onboarding issues.

Biweekly Tasks:

• Meet with the Executive Director II to review operations, compliance, and onboarding progress.
• Provide updates on document management and process improvements.

Monthly Tasks:

• Review and ensure all process documents are up to date and compliant with nonprofit standards.
• Compile a summary report of operational activities and present it at board meetings.
• Evaluate and improve onboarding and process documentation procedures.

Qualifications:

• Experience serving on a nonprofit board.
• Expertise in process document writing and compliance for nonprofits.
• Proficiency in Microsoft Office products, especially Word and Excel.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Experience with DocuSign or similar electronic signature platforms is a plus.

How to Apply:

Interested candidates should submit a resume and cover letter to info@villagetreehealth.org by 6/30/2024. Please include "Director of Operations Application" in the subject line.