Reports to: Practice Operations Manager and Doctor
Pay: Hourly
Hours: M-F, 30-40 hours a week
Benefits: Full-Time
We are looking to add to our front office team at our growing dental practice!
Responsibilities include but are not limited to:
Answering the phone in a timely matter. Scheduling patients over the phone using proper etiquette and helping the patient understand the purpose of their appointment.
Confirm all patient appointments the day before.
Providing the patient with a good “first impression” as they walk in by greeting and helping them check in.
Maintaining a clean and professional reception area including patient bathroom areas.
Scheduling appointments using the office and provider’s parameters.
Collect patient portions at the time of treatment and post payments to ledgers in accordance with the AR Playbook.
Manage recall and inactive patient systems.
Prepare financial treatment plans and help bridge the gap between treatment necessity and affordability by giving patients information on Gateway, Care Credit, and Lending Tree.
Prepare claims accurately including all crucial information.
Mail or electronically send out statements to patients.
Skills and Qualifications:
Related experience in a dental office setting
Good problem-solving and interpersonal skills
Maintains confidentiality
Good oral and written communication skills
Knowledge of basic office equipment such as telephone, computer, scanner fax machine, etc.
Basic knowledge of dental terminology and procedures
Able to stay calm under pressure, confident, and patient
Outstanding organizational skills
Must be able to perform tasks in Microsoft applications including but not limited to Word and Excel
Ascend knowledge is beneficial
Education and Experience Requirements:
High school diploma or equivalent education required
Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
Valid driver’s license
We have an amazing benefits package that includes:
Competitive compensation based on experience and bonus potential
ESOP participation
Health, and vision insurance
Incentive program in place
Paid holidays
401K participation
After 90 days, 48 PTO hours
After 1 year, 96 PTO hours
After 3 years 104 hours
After 5 years 144 hours
Free dental work for you and up to $2000 for immediate family members
https://nikodemdental.com/
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Dentists
Referrals increase your chances of interviewing at Nikodem Dental by 2x