Credit & Collections Supervisor
Brilliant Financial Staffing has been engaged in a search for a Credit and Collections Supervisor with our client located in Schiller Park, IL. Our client is a well-established professional services organization who specializes in providing first-class technology and production services. The role is open due to an internal promotion, and the Credit & Collections Supervisor will be responsible for overseeing a team of 5 as well as being responsible for their own portfolio.
Responsibilities
Responsibilities
- Obtain and analyze credit reports and/or customer financial statements to provide recommendations for extension of credit.
- Track approved customer credit terms and analyze reports to determine levels of adherence to corporate guidelines.
- Confer with credit associations (D & B Reports) to exchange credit information.
- Supervise the day-to-day operations of the direct-bill Collections staff.
- Identify delinquent accounts and manage accordingly with the Collections team.
- Identify and communicate to management collections system enhancements to ensure efficient and effective collection results.
- Identify accounts requiring escalation and serve as an escalation point for Collection issues.
- Monitor, evaluate performance, and provide direction for direct reports.
- Measure team performance with appropriate metrics.
- 5+ years of credit/collections experience
- 2+ years of experience supervising a team
- Oracle experience preferred but not required
- Ability to multi-task and prioritize
- Strong communication skills
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Accounting/Auditing and Finance -
Industries
Staffing and Recruiting
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