Coordinate and inspect the set-up and breakdown of all Banquet, Catering, and Meeting facilities. Provide overall direction and leadership within the Banquet Set-up department and promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.
Use of Company Vehicle: Not required to drive a company vehicle
Preferred Requirements
Valid Georgia Driver’s License with acceptable driving record to pass a yearly Motor Vehicle Report (MVR)
Company policy requires that one must be 21 years of age or older to drive a company vehicle
Department of Transportation (DOT) certified
Minimum Requirements
Preferred three (3) years Banquet experience
One (1) year Supervisory experience, preferably in the hospitality industry
High School Diploma or equivalent credentials preferred
Excellent communication skills, both written and verbal
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Tasks/Responsibilities
Direct and verify the proper set-up and break down of all function areas as required by banquet event orders
Work closely with Audio Visual, Conference Services, and Banquet Service staff to ensure total compliance with function organizers needs
Ensure that all meeting rooms are refreshed on breaks
Monitor the Banquet, Catering, and Meeting room facilities for any Housekeeping or Engineering needs and report deficiencies to appropriate department
Monitor inventories of all required materials and order as necessary
Uphold all company and departmental standards and policies by holding all staff accountable fairly and consistently
Schedule staff in accordance with labor standards
Monitor and verify employee time for payroll and overtime purposes on a weekly basis
Oversee the training of all new hires in accordance with the Task Inventory/Task Breakdowns
Develop other supervisors and staff within the banquet set up team
Monitor the Banquet House person and the cleanliness of all function space
Develop diagrams for functions as necessary and to the function sheet specifications
Must be able to make decisions on the spot using sound judgment and coordinate the movement of equipment to multiple locations
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
Learn the names and personally recognize our regular Guests and Members
Record and bill orders accurately into the register system and process payments using guest/member cards
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership
Physical Requirements
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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