Applications Support Engineer
Position: Applications Support Engineer (Rate $55/hr. on C2C or $60/hr. on C2C)
Location: Chicago, IL
Duration: 12 Months
MUST
Role and Responsibility
Location: Chicago, IL
Duration: 12 Months
MUST
- PowerShell
- SQL scripts (creation and modification)
- SQL Reporting
- Identity Management software and process
- Active Directory
- Server Management and
Role and Responsibility
- Operational, Integration, Build and Manage Support
- Create and maintain documentation, including solution requirements specifications, application configuration and operational runbooks
- Support in systems integration, webservices, backend infrastructure, cloud security, and build / release engineering
- Support build, manage, automate and administer applications, tools and services
- Gather and analyze business requirements from stakeholders
- Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps
- Monitor project progress and provide regular status updates to stakeholders
- Participate in testing and quality assurance activities to ensure that solutions meet business requirements
- Customer support and ticket tracking/resolution
- Participate customer facing support
- Create, update and complete support tickets and Jira's
- Accuroute – critical
- Copitrak – critical
- NQ Zebraworks - critical
- EMS - critical
- Novisurvey - critical
- Research Monitor – critical
- Building Management Systems (BMS)
- Lutron (lighting)
- Centerstone
- Courtroom Insight
- Deem/ETTA
- Drafting Assistant
- FactSet
- Key System
- Libapps
- My Quickcharge
- Pitney Bowes Sendsuite Enterprise
- QTrak
- Seamless/Grubhub
- Social Tables
- Vable
- Visual Lease
- Westlaw
- Bloomberg terminal
-
Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
Staffing and Recruiting
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