Aging Orders Specialist

US55503

The Aging Order Specialist identifies aging inventory not in its proper bin location which causes potential delays in shipping her order. Inventory could be in numerous areas throughout the fulfillment center and the exception handler will need to work with all areas of the operation to include Inbound, Outbound, Returns, and Inventory Control to find the lost inventory and make sure it gets back into its proper storage locations.

Key Accountabilities

• Runs a report from the Warehouse Management System to identify inventory in other locations (IOL) outside of bin locations. This helps determine what inventory is currently not sellable to customers.
• Checks work queues throughout the facility making sure that work is being processed through First In, First Out (FIFO) order and that IOL does not exist in those locations.
• Utilizes the dwell dashboard to understand why shipments are not moving through the outbound processes. Partners with outbound problem solve to make sure shipments are found or re-picked and then shipped to her.
• In collaboration with outbound problem solve, makes sure that all aging slots in the putwall are corrected and processed in time to meet the shipment critical pull time (CPT).
• May assist in general problem solving or exception handling duties to include outbound order fulfillment, stow problem exception resolution, pick short resolution, or other problem solving duties as needed.
• May be asked to perform essential job functions of the warehouse including picking, packing, shipping, receiving, stowing, and other team member functions.
• Other duties, responsibilities, and activities as assigned.
  
  

Critical Skills/Knowledge

• Must have good overall/general computer knowledge including a working knowledge of Microsoft Excel
• Must be good at working autonomously with little oversight or direction
• Must have excellent communication and interpersonal skills
• Must have excellent problem solving and time management skills
  
  

Qualifications

Education:

• High School Diploma or the equivalent
  
  

Experience

• Previous experience working in a fulfillment center environment
• Previous experience in a research role
• Previous experience in a problem solving function capable of finding opportunities in an otherwise well designed system
  
  

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