Vendor Operations Coordinator

Kindred is a members-only home swapping network that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.

We are on a mission to build a sharing economy that lives up to the name, and we’ve raised $26.5M+ from some of the best investors in Silicon Valley to do so, including Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and the founders of Opendoor, Figma, ClassPass, Clubhouse, Divvy, Gem, and Homebound.

The co-founders are proven leaders from the early team at proptech company Opendoor ($15B+ exit), and have each separately built and scaled products that today do $1B+ annual revenue combined.

We’re looking for the world’s top builders, executors, and believers to join us on this ride.

You can learn more about us in Forbes and TechCrunch.

The Role:

We are looking for a Vendor Operations Coordinator who has a passion for process, enjoys working with external vendors, and is excited to support a fast-paced, high-growth technology startup. This role will support our vendor operations across North America and internationally. Applicants must have professional working proficiency in Spanish.

This role is a remote-based position with 40 working hours per week and must be available to work the following schedule:

• Monday - Friday from 9AM - 6PM PST (West Coast preferred)

You Will:

• Help hosts and guests prepare for upcoming trips by owning and driving pre-trip checklists to completion within trip deadlines
• Partner with our internal teams and external vendors to coordinate and oversee cleaning appointments
• Utilize exceptional written and vocal communication skills when interfacing with members and vendors
• Escalate any urgent vendor operations related issues to our internal team (e.g., cancellations, quality checks) and drive those issues to resolution.

You may be a right fit for this role if you:

• Enjoy finding the magic in the small things and know how to take care of the details
• Can think on the fly when new scenarios arise
• Are great at staying organized and documenting information
• Receive and implement feedback based on instructions
• Have exceptional written and vocal communication skills - you are professional and clear over phone calls and text
• Are organized & process-oriented - you sweat the details & don't drop balls
• Are hardworking, extremely reliable, and prompt
• Thrive in a fast-paced environment with evolving processes, and is relentlessly resourceful. You find a way to get it done!
• Have professional working proficiency in Spanish

Our Benefits:

• A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
• A culture of championship(vs. just mentorship), feedback, and continual development
• Competitive cash compensation and equity
• Unlimited vacation policy
• Full health benefits
• UNLIMITED free stays at Kindred homes during your time as an employee
• Quarterly $1,000 travel stipend to use toward travel costs to stay at a Kindred home
• Remote-flexible work environment. We encourage team members to travel and adventure!
• Global WeWork passes so you can work comfortably from wherever you are
• Regular offsites to co-locate with the team