Have you been a victim of workslop 🪣? A recent HBR report on bad AI content at work really hit home for me. I've seen it everywhere and I know you have too.
Workslop is that super polished-sounding content that looks impressive but says so little and lacks specifics in your work context that it offers no real value and even wastes time (HBR says AI slop is wasting $186 per employee per month).
LLMs are incredibly impressive and are starting to make a dent on actual work (see OpenAI's latest research). But if companies rush to deploy any AI solution and don't think about training, metrics, or grounding it in their own work context, it's going to lead to wasted time and workslop.
Why the rush? I've heard it firsthand in customer meetings: "We need AI or competitors will eat us alive." One report found 77% of CEOs feel competitive pressure to adopt it.
So here are some my tips to get more out of AI deployments and reduce that workslop.
1. 📊 Your work context matters!
Don't rely on a vanilla LLM or generic "enterprise chatbot." It must be tuned to your work content, metrics, and data. Many chatbots only connect superficially to 3rd party content, or pull in personal files but not shared ones. So they aren't very effective. (Check out Dropbox Dash, we do this really, really well).
2. 🎯 Define your success criteria
Know what you're solving. If you want fewer errors or faster delivery, measure that. Don’t just declare success because "AI is deployed." For software development, many companies see success when all devs are using an AI coding copilot. Or "generating code with AI". But for what purpose? Faster deployments, fewer bugs, improved feature velocity? That's what you need to measure.
3. 🛠️ Training and culture
That blinking chatbot cursor is intimidating. In one survey, 49% of workers felt pressure to adopt AI, but 55% didn’t know how. The best deployments invest in training, shared playbooks, demos, and mentors. And don’t just do it once and think you are done. Ongoing measurement, monitoring, and training is needed.
Also, look for AI tools that aren't just a chatbot. Products that blend seamlessly in the background. Not everything needs to be solved with a language model.
4. 🚀 High performers are going to highly perform and vice versa
Ignore AI for a second. Top performers always seem to "figure it out" in the workplace. They learn the new tool and incorporate it into their workday. And so AI deployments are just new tools. It’s critical to watch and observe their output and use them as mentors (above).
But others may simply take AI output and present it as their own. Workslop! And unless you guard against that (via reviews, performance management, feedback, and coaching), you're going to get more workslop. And that annoys and slows down everyone else.
AI is nothing new here. Don't assume AI is some magic bullet and everyone's performance will rise. Don't just deploy it and forget it!