What do you do if your product's growth and profitability are stagnant despite strategic thinking?
When you're in product management, hitting a period of stagnation in both growth and profitability can be quite the conundrum, especially if you've been relying on strategic thinking to propel your product forward. The challenge is to reassess and pivot your strategies to rekindle momentum and ensure your product continues to thrive in a competitive market. It's a tough spot, but with the right approach, you can navigate through it and find new opportunities for success.
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Diego Adrián Cárdenas JorgeCo Founder & CEO @ Yala AI | Increase revenue with AI & WhatsApp | Top LinkedIn AI Voice | Product Management Expert
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Ivan MerkurevManager @Yandex | 10+ years Help Big tech companies Launch and Growth Digital Products
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Mohamed ZakiDirector of Product @ Hala | 7+ Years of creating value & delivering products used by over 3M+ users at the heart of…
Sometimes, the goals you set for your product might not align with the current market dynamics or customer needs. Take a step back and critically evaluate your long-term and short-term objectives. Are they still relevant? Do they address the evolving needs of your customers? Adjusting your goals to reflect the present reality can provide a clearer direction and reinvigorate your product's growth trajectory.
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Ivan Merkurev
Manager @Yandex | 10+ years Help Big tech companies Launch and Growth Digital Products
(edited)When talking about rethinking goals, it is useful to think in three dimensions: 1) firstly, how well your product solves the customer's task better than available alternatives (product-market fit); 2) secondly, how well you communicate the value of your product to your target segment (product-channel fit); 3) thirdly, how much your business model product corresponds to the market and distribution channels (model-market fit, model-channel fit). What should be the new goals? The answer to this question lies in finding a balance between all these fits.
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Please follow the below steps if your product's growth and profitability are stagnant despite strategic thinking:- 1. Visualizing Your Marketing Ecosystem. 2. New Channel Exploration for product. 3. Do Critical Examination of Existing Strategies.
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Consider "pivoting to a niche market." Focusing on a smaller, more specific audience can sometimes yield better profitability than broad targeting. This approach may seem counterintuitive but focusing intensely on a niche market can lead to deeper customer loyalty and open up untapped opportunities for growth and innovation, aligning more closely with unique customer needs and market gaps.
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Navigating a plateau in growth and profitability, I've learned that reevaluating existing strategies is imperative. Recently, engaging with customers through feedback sessions revealed a disconnect between our offerings and their needs. This direct approach not only highlighted the demand for more personalized features but also catalyzed a strategic shift in our product roadmap, leading to improved user engagement and satisfaction. Exploring new markets also invaluable. By adapting a project management tool for non-tech sectors, we tapped into fresh demographics, widening our customer base. Aligning our values with market demands was key in driving renewed interest, showcasing the power of strategic adaptation in a dynamic environment.
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When I saw that our product's growth and profitability were stagnant even after strategic planning, I had to rethink our approach. I started by getting more feedback from our users to understand what wasn't working or what could be improved. I also looked at our competitors to see if they were doing something different or better. Then, I brought this information back to my team, and we brainstormed adjustments to our product and marketing strategies. It involved experimenting with new features and promotional tactics. It wasn't an overnight fix, but these steps helped us start moving in the right direction again. Keeping an open mind to change was key.
Engaging with your customers can reveal insights that you might have missed. Conduct surveys, facilitate focus groups, or analyze customer support interactions to understand their pain points and preferences. This direct line of communication can lead to product improvements or even new features that resonate with your target audience, potentially breaking the cycle of stagnation.
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Obtenha o feedback do cliente e o avalie. Quantas vezes, ao ouvir sobre algo, não temos novas ideias? Outro ponto importante é que quanto mais ouvimos a respeito de algo, podemos gerar novas visões, ver se outra perspectiva, captura um novo detalhe na informação recebida que passou desapercebida. Lógico que para isso, você deverá ter escuta ativa, real interesse na informação, estar livre de pré conceitos que formou em algum momento. E muitas vezes, quem faz o suporte ao cliente terá uma visão mais clara de pontos fracos e a melhorar que a sua, afinal, esse time tem contato diário com o cliente e normalmente em situações de descontentamento. Busque parceiros para obter informações.
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Regularly engaging with your customers is essential to understanding their needs and preferences. Use surveys, focus groups, and analysis of customer support interactions to uncover their pain points and expectations. This direct feedback is invaluable for identifying necessary product improvements or introducing new features that truly resonate with your target audience. Such insights can help break the cycle of stagnation, guiding your product development in a direction that enhances user satisfaction and drives growth.
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Actively seeking feedback from customers helps identify pain points, preferences, and areas for improvement. Incorporating customer insights into product development and iteration processes can lead to solutions that better resonate with the target audience and drive growth.
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Ever get that nagging feeling that you're missing a piece of the puzzle? As product managers, we know the goldmine that is customer feedback. Here's why you should be digging deeper 👇: - 🎤 Give Them a Voice: Surveys, focus groups, customer support interactions - every interaction is an opportunity to understand their needs. - 💡 Unearth Hidden Gems: You'll be surprised at the insights and innovative ideas your customers can provide, leading to product enhancements and new features. - 🔄 Break the Cycle: Feedback can be the key to stop spinning your wheels and drive your product towards growth. Remember, your customers have the map to your treasure. Are you ready to go on a feedback treasure hunt?
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The insights you get from customers are super valuable. Actively seek out and listen to customer feedback to identify areas for improvement. Conduct surveys using tools like SurveyMonkey or Google Forms to gather insights on customer satisfaction, pain points, and unmet needs. Analyse customer support tickets and social media mentions using sentiment analysis tools like Hootsuite to uncover common themes and issues. Host focus groups or user testing sessions to gain deeper qualitative insights into how customers interact with your product. Use this valuable feedback to inform product improvements, feature prioritisation, and marketing strategies that directly address customer needs and preferences.
Performing a comprehensive market analysis is crucial. Look beyond your immediate competitors and consider broader market trends. Perhaps there's a shift in consumer behavior, or maybe a new technology is changing the game. Understanding these factors can help you identify new opportunities for differentiation or highlight areas where your product could be more competitive.
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Buscar informações do mercado é bem interessante. Avalie concorrentes imediatos, parceiros, tendência tecnológicas. Já pensou em quantas vezes o produto se torna defasado devido ao tempo de resposta que temos? E quantas vezes, esse tempo de resposta está diretamente ligado as tecnologias ultrapassadas que são utilizadas e dificultam a manutenção e escalabilidade? E quantas vezes, a demora é devido a processos inadequados na empresa? Sim, também precisamos considerar que inovação, processos, time to market contribuem diretamente para a meta
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Dive deep into analyzing current market trends, customer needs, and competitor strategies to ensure your product consistently meets genuine market demand. This involves not just aligning with current expectations but also anticipating future shifts, enabling you to adapt and innovate proactively.
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Conducting a thorough market analysis is essential for staying ahead in a competitive landscape. Extend your research beyond direct competitors to include broader market trends, shifts in consumer behavior, and emerging technologies. This wider perspective can reveal untapped opportunities for your product to differentiate itself or areas needing improvement to stay competitive. Insight into these factors is vital for strategic planning, allowing you to adjust your approach effectively and maintain or enhance your product's market position.
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Conducting thorough market analysis enables me to identify emerging trends, competitive pressures, and opportunities for differentiation. By staying informed about market dynamics, I can adapt strategies to capitalize on market shifts and unlock new avenues for growth.
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1) If possible take help of external venor/agencies to compare and provide latest market insights 2) Take sufficient inputs and compare it with the Product strategy you have
Innovation can be a key driver for breaking out of stagnation. Explore how you can integrate the latest technologies or create unique user experiences that set your product apart. Remember, innovation doesn't always mean reinventing the wheel; sometimes, it's about making incremental changes that collectively enhance the value of your product.
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Here is a story about a client I worked with in early 2023: We faced stagnating ARR for the past 6 months & User feedback revealed a demand for more personalization (which was vague) but this is what we did. We responded by introducing a "Custom Dashboard" in June, allowing users to tailor their interface using drag, remove & drop. In July, we added "Color Themes" with ten color options, and in August, "Advanced Notification Settings" for customizable alerts. These incremental changes led to a 25% increase in daily active users and a 15% boost in ARR by September, enhancing our app store ratings from 4.1 to 4.5 stars. Moral of the story: never let anyone tell you a radical pivot is the only way to survive.
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Product leaders can explore new growth channels or expand into new markets. But it all starts with a test & learn approach. Dive deep into market analysis and target customer segments to guide your strategy. It's about continuous improvement through iterative learning.
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1) Keep an Open & Agile mindset - Quick fails many a times help in re-iterating and developing much better and resilient Products 2) Experiment with specific targets & vision in mind 3) One learning I have had is that there is always room for more
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Innovation is vital for propelling your product out of stagnation. Consider how you can incorporate cutting-edge technologies or design unique user experiences to distinguish your product. Innovation isn’t solely about radical changes; often, it involves making thoughtful, incremental improvements that cumulatively elevate your product’s value. This approach not only revitalizes your offering but can also re-engage your target audience and open up new market opportunities.
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Clayton Christensen's theories on disruptive innovation can be particularly relevant when thinking about driving innovation in your product development. According to Christensen, disruptive innovations typically start by targeting overlooked segments of the market and offering simpler, more affordable solutions compared to existing products. These innovations can gradually move upmarket and challenge established competitors.
Improving operational efficiencies can directly impact profitability. Scrutinize your production processes, supply chain management, and cost structures. Streamlining operations and reducing waste can lower costs and improve margins, giving you more flexibility to invest in growth initiatives or adjust pricing strategies to be more competitive.
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Boosting operational efficiencies is a direct route to enhancing profitability. Take a close look at your production processes, supply chain management, and cost structures. By streamlining these areas and minimizing waste, you can significantly reduce costs and improve profit margins. This financial breathing room allows for reinvestment in growth initiatives or the flexibility to refine pricing strategies, making your product more competitive in the market. Such improvements not only enhance operational performance but also strengthen your company's overall market stance.
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Streamlining operational processes and optimizing resource allocation can enhance productivity and reduce costs, thereby improving profitability. Identifying inefficiencies and implementing measures to enhance operational efficiency can free up resources to invest in growth initiatives.
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- Improving operational efficiencies directly impacts profitability. - In a past role, we optimized production processes and supply chain management. - These efforts reduced costs, providing flexibility to invest in growth initiatives and adjust pricing strategies for increased competitiveness.
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Look for opportunities to streamline processes and reduce costs without sacrificing quality or the customer experience/value. Conduct a value stream mapping exercise to visualise and optimise your product development workflow. Use project management tools like Asana or Jira to improve task coordination and reduce duplication of effort. Implement automation tools like Zapier to eliminate manual and repetitive tasks. Regularly review and rationalise your tech stack to ensure you're using the most cost-effective and fit-for-purpose tools. Continuously measure and optimise key metrics like cycle time, lead time, and throughput to drive ongoing process improvements and operational efficiencies.
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We can boost profits by optimizing our operations. I'm talking streamlining production, shoring up the supply chain, and finding ways to cut costs. Every penny saved is a penny earned towards new features or competitive pricing.
Forming strategic partnerships can open up new channels for growth and profitability. Look for complementary businesses or platforms where collaboration could expand your reach or enhance your product offering. A well-chosen partnership can provide access to new customer segments, technologies, or resources that were previously out of reach.
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1st, of all know where you are and where you come from as we need to have insights about the history, 2nd, make your own SWOT analysis about your current situation, 3rd, set target audiance which will be algined with your organization direction & product identity, 4th, your approach now is very clear Infront of you, align it with your product identity and your organization direction with the best culture fit, as now you know who you need and who you dont, 5th, always seek feedback to keep the ultimate enhancement progress,
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Strategic partnerships are a goldmine for growth. Let's find businesses that complement ours and collaborate. The right partner can open doors to new customers, tech, or resources that we can't access on our own. Time to think outside the box and unlock new potential!
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Collaborating with strategic partners can provide access to new markets, technologies, or resources that complement the product offering. Forming alliances with complementary businesses or industry leaders can accelerate growth and unlock new revenue streams.
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Many productivity and project management tools seek partnerships with platforms like Slack or Microsoft Teams. By integrating their product directly into these widely used communication platforms, they tap into the existing user base of these platforms, enhancing their own product's accessibility and functionality.
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- Forming strategic partnerships can unlock new growth avenues. - For instance, collaborating with complementary businesses expanded our reach and enhanced our product offering. - Strategic partnerships provided access to new customer segments and resources, fueling growth despite stagnant periods.
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Treading the unconventional path often brings in breakthroughs. Here's a dash of the unconventional for you 👇: - 🚀 Shoot for the Moon: Remember that revolutionary AI feature which seemed daunting? May be it's time to consider it. Innovation breeds progress. - 💫 Tales of Tenacity: Share the story of how your team tackled a seemingly insurmountable problem. Resilience often inspires and leads to conversations. - 🎁 The Unopened Gift: Sometimes, the answer lies in an untouched aspect of your business. Could there be an untapped market waiting to discover your product? This is your canvas, a realm of endless possibilities. What unconventional insight would you like to explore next?
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Get Product analytics and: - Look into friction in the onboarding phase - Look into conversion between the onboarding and the first meaningful user action - Look into retention Consider also adding product led growth features: referrals, sharing... From there, you should have some leads on product related growth hurdles. BUT, sometimes it's simpler, you may just have lacking marketing, and not enough (new) users.
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If product growth and profitability do not increase despite strategic thinking, reassess the market and customer needs. Consider looking at e-commerce sales figures, customer reviews, and competitive strategies. Indicate areas that want improvement or untapped potential. Experiment with some new features, marketing initiatives, or pricing structures. Consult cross-functional teams and stakeholders to provide innovative ideas. Make necessary adjustments to strategies in light of fresh data to effectively spur growth and profitability.
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Analyze the competitive landscape to identify potential threats and opportunities for differentiation. Evaluate the scalability of the product and consider adjustments to pricing, distribution channels, or target markets to stimulate growth. Continuously monitor key performance indicators (KPIs) to track progress and identify areas requiring further optimization or intervention.
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Reflect on broader market dynamics, economic conditions, and external factors that may be influencing your product's performance. Seek input from cross-functional teams, industry experts, or external advisors to gain fresh perspectives and identify innovative solutions to overcome stagnation. Additionally, remain agile and adaptable in your approach, continuously monitoring performance metrics and adjusting strategies as needed to drive sustainable growth and profitability.
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