What do you do if your Patient Advocacy skills aren't getting you noticed for a promotion?
In the healthcare field, patient advocacy is a vital skill that ensures individuals receive the care and respect they deserve. If you're passionate about advocating for patients but find that your efforts aren't translating into career advancement, it can be disheartening. However, there are proactive steps you can take to highlight your abilities and align them with the opportunities for promotion within your organization.
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Dr. Richard C. ScepuraDNP, MBA/MHA, RN, NEA-BC Créatif|Author of Amazon #1 New Release The Healing Burnout Guide at Victorem Enterprises LLC
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Marianne DiMolaPresident @ Global Care Management | Healthcare Staffing Subject Matter Expert - Case Management, Utilization, Quality,…
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Louisa ParsonHarm Reduction Patient Advocate for LGBTQ+ Veterans Health
To understand why your patient advocacy skills might not be catching the eye of decision-makers, start with a thorough self-assessment. Reflect on your current role and responsibilities, and consider whether you're employing your advocacy skills to their full potential. Are you effectively communicating with both patients and colleagues? Do you participate in multidisciplinary meetings where your advocacy could shine? By evaluating your own performance, you can identify areas for improvement or additional training that could make your contributions more visible.
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Developing stronger patient advocacy abilities is essential for medical professionals who want to be recognised and grow in their jobs. Here's a methodical way to evaluate and improve these abilities, Start by assessing your present patient advocacy abilities critically. Consider how well you are able to interact with patients, comprehend their needs, and speak up for them. Think about your strengths and places for improvement.
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If your Patient Advocacy skills aren't getting you noticed for a promotion, consider highlighting specific achievements and outcomes from your advocacy work, seeking feedback from supervisors, and expanding your skill set through additional training or certifications. Additionally, networking within your organization and showcasing your dedication and passion for patient care can help increase visibility for advancement opportunities.
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Patient advocacy duty should be committed willingly. The duty provider should be able to control facial expressions as this features talks as well. Listening keenly and talking less depicts a caretaker willing to help.
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Stay true to yourself. Strong skills,hard work, and expertise in your role do not always result in recognition. There is often a costly political element to progression upward. Ask yourself what upward mobility means to you and adjust your style accordingly. You may have to "choke" on some of your thoughts and beliefs to progress upward. Is it worth it for you? Be aware of the trade offs you have to make and make them (or don't make them) based on what is most important to you and without judging yourself. But most of all, do not loose belief in yourself if you are not recognized by those above you. It may be that you are doing your work TOO WELL for them to recognize it!
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Assess Skills: Reflect on your unique expertise and how they align with the needs and direction of your healthcare organization. Are there gaps you could fill? Continuous self-assessment is key.
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Seek feedback, invest in continuous learning, and highlight your impact through measurable outcomes and collaborative efforts. Networking with key decision-makers and considering new opportunities can also enhance your chances of advancement.
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Make sure your mind and heart are communicating before your mouth speaks. Speak with reason and not to hear yourself babble.
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Patients advocacy is key especially in developing countries where patients have little or no say when it comes to the management of their conditions, this makes it key that physicians advocate for them. This can be done by effective communication with patients about their needs and expectations and communicating such expectations for desired actions. Physicians must aspire to improve their advocacy skills for effective delivery on such an important need.
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If your Patient Advocacy skills aren't helping you get noticed for a promotion, you might want to consider talking to your supervisor or manager about your career goals and asking for feedback on areas where you can improve or grow. It could also be helpful to seek out additional training or opportunities to showcase your skills, like taking on extra responsibilities or projects that demonstrate your abilities in a different way.
Feedback from supervisors and peers can provide invaluable insights into how your patient advocacy is perceived and where you can enhance your visibility. Approach your manager or team leader and express your interest in professional growth, specifically asking for constructive criticism regarding your patient advocacy efforts. This dialogue not only demonstrates your commitment to excellence but also opens doors for mentorship and guidance on how to better position yourself for a promotion.
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Request feedback during a one-on-one meeting or performance review, ensuring privacy and adequate time for a thorough discussion. Avoid asking for feedback in a rushed or stressful environment, Clearly outline that you're seeking feedback specifically on your patient advocacy skills. Provide examples or scenarios where you've attempted advocacy efforts but may not have received the desired recognition
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Seek Feedback: Engage with mentors, peers, and Directors. Honest feedback is a necessity that guides professional growth, highlighting both strengths and areas for improvement.
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When you are requesting feedback you have to ask for their honest raw truth - constructive criticism can be "soft." You must also remember that feedback is another persons perception.
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When seeking feedback it’s important to consider not only our peers, but also the interdisciplinary team as well, as family members. Taking in consideration their own perspectives, can be of great benefit to our practice.
To get noticed, you need to ensure that your advocacy efforts are visible to those who make promotion decisions. Volunteer for committees or projects where you can showcase your skills, and don't shy away from taking the lead on initiatives that improve patient care. Documenting your achievements and presenting them during performance reviews can also help illustrate the impact of your advocacy work, making it difficult for your contributions to go unrecognized.
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One thing I’ve found helpful is taking on additional responsibilities by volunteering for special projects or committees, mentoring new employees, or taking the lead on important initiatives. Specifically you can volunteer for projects or committees related to patient satisfaction, quality improvement, healthcare education, or community outreach. It depends on your interests and the needs of your organization. Don't hesitate to explore different opportunities to show your willingness to go above and beyond!
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Offer to conduct educational sessions or workshops for colleagues on topics related to patient advocacy, communication skills, or cultural competency. Sharing your knowledge and expertise not only benefits your peers but also raises awareness of your contributions within the organization. Document and share success stories that highlight your effective patient advocacy efforts. This could include instances where your advocacy led to improved patient outcomes, increased satisfaction, or resolved challenging situations. Share these stories during team meetings, presentations, or through internal communication channels
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Enhance Visibility: Advocate for your patients not just in the clinic, but in meetings, conferences, and panels. Your voice should echo where decisions are made.
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I enhance visibility by using my own voice as a patient and how my experiences and advice and wisdom have come from fellow patients that have been in the trenches with me. MDs know how to treat, but they will never completely comprehend what it’s like unless they’ve actually walked the walk.
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Yes! I frequently speak up and voice my concerns showing those above me I am determined to create change and benefit consumer outcomes. Also bringing up innovative ideas through emailing management is essential in showing them our strong advocacy and innovative skill set.
Networking within your organization and the wider healthcare community can significantly boost your chances of getting promoted. Attend conferences, join professional associations, and engage with colleagues across different departments. Building a robust professional network not only exposes you to new opportunities but also allows you to learn from others' experiences in patient advocacy, which can refine your own approach.
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Start by identifying key individuals within your organization who have influence over promotion decisions or who are involved in patient advocacy-related initiatives. This could include supervisors, department heads, members of the ethics committee, or leaders in patient experience roles. Actively participate in events, conferences, seminars, and workshops related to healthcare, patient advocacy, or your specific area of expertise. These events provide valuable networking opportunities where you can meet peers, leaders, and influencers in the field.
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Network Effectively: Forge GENUINE connections with individuals across the healthcare spectrum. Networking creates relationships that can support and elevate your career.
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Always always , do the right thing. Sometimes if goes against the grain of what others think, kindly but firmly voice your reasons and stand up for your patients. It may be you in that bed one and you never want to lose sight of that.
Investing in your professional development is key to enhancing your patient advocacy skills and making them more promotable. Seek out additional certifications or training programs in patient advocacy or related fields. These credentials not only deepen your expertise but also serve as tangible evidence of your commitment to your profession, making you a more attractive candidate for advancement.
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One strength isn't necessarily the leap to leadership. How are you sharing your expertise? Are you offering to mentor or coach others? Are you certified? Are you becoming the department resource? Are you collaborating?
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If your Patient Advocacy skills aren't garnering the recognition you desire for a promotion, consider proactive steps to strengthen your profile. Continuously self-develop by actively seeking opportunities to enhance your skills and gain practical experience. Engage in projects within your organization that involve patient advocacy, and volunteer for roles where you can contribute while acquiring valuable knowledge and transferable skills. By actively participating in such initiatives, you not only gain relevant experience but also cultivate a repertoire of achievements to discuss, bolstering your candidacy for promotion.
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Identify mentors or coaches within your organization or professional network who excel in patient advocacy or related skills. Seek their guidance, advice, and feedback on how to improve your patient advocacy abilities. Learning from experienced professionals can accelerate your development and provide valuable insights.
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I agree. Ensuring our professional development plan is up to date regularly making sure we add in innovative ideas and projects we’d like to work on and education we’d like to enroll in shows management how determined we are in meeting our goals!
Finally, strategically positioning yourself within your organization involves understanding its goals and aligning your advocacy work accordingly. Demonstrate how your patient advocacy contributes to the organization's objectives, such as improving patient satisfaction scores or reducing readmission rates. By showing that your work supports the broader mission, you underscore the value you bring to the table, thus strengthening your case for a promotion.
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Some people will never recognize your efforts, excellence, or dedication. Decades could go by and you are never noticed. This is when you need to celebrate your success yourself! If you keep your patient advocacy at the front and center of all you do (for them) then recognition for advancement really is secondary and an additional bonus if it actually happens but don’t hold your breath. It’s a tough pill to swallow but is the bitter truth. Keep the patient at the core of your practice and it will always bring you joy and meaning in your practice rather than the pain, disappointment, bitterness of the rejection you may feel by your negligent observers unwilling to promote you. Keep self-care front and center to be best for your patients.
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An example I have seen in my patient advocacy work is setting aside personal gain for the benefit of a patient 😀 With housing programs designed for those with mental illness, the carrot is housing when the money goes to employing professionals who inspect and those who delegate. The incentive is to put a patient into a system that does nothing for the patient other than make claims on their insurance. Don't get it twisted. YES professionals need to get paid. However, at what cost? "Paper Pusher" a term from the eighties had me shy away from a paper trail YET In military service the absence of documentation meant the event NEVER happened. That's why I encourage all patients to keep any paperwork from a provider including digital copies.
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I continue to give my best level of care for patients regardless of being noticed, seek out doctors to make suggestions when they don't fit the protocol, but could benefit from certain therapies. My work ethic has been noticed, appreciated, and respected by doctors and other members of the care team. I set a bar for myself and refuse to slack to make it easier for myself. Watching them improve and setting up for success is such an accomplishment to me. The trust I get in return from interdisciplinary teams and patients/families is enough for me to continue at that level for over ten years. It's all about the patient. That is our job.
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Syreeta Guyot Ray, CPSS
Revenue Cycle Management| Ensuring Excellence in Revenue Operations.
(edited)It isn’t just about climbing the ladder; it’s about making meaningful change in the healthcare system through your passion and dedication to patient care, innovation and leadership. The goal is to weave your unique thread of expertise throughout the company, showing what you’re good at and how it aligns with organizations goals, making your work stand out.
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In the field of patient advocacy, self-assessment is paramount when promotions seem elusive. Success hinges not only on competency but also on personal dedication and alignment with professional goals. It's crucial to identify areas for improvement—be it in communication, problem-solving, or other skills. By embracing self-reflection and actively pursuing growth opportunities, one can navigate a fulfilling career trajectory in healthcare advocacy. Balancing competence, determination, and personal aspirations is the key to unlocking success in this dynamic field.
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