Here's how you can effectively train and develop your direct sales team remotely.

It appears that your virtual onboarding system effectively ensures that new hires feel warmly embraced on their very first day. I must stress the significance of arranging a physical meeting with these new hires within a span of ten business days. Thank you for generously imparting your valuable insights.

Effectively training and developing your direct sales team remotely can be achieved by focusing on virtual onboarding. Utilize video conferencing tools, interactive training modules, and virtual simulations to provide comprehensive onboarding experiences. Create clear communication channels and regularly scheduled check-ins to offer support and feedback. Additionally, provide access to resources, training materials, and mentorship opportunities to ensure continuous learning and development for remote sales team members.

Sales game film - provide a prescriptive process - like The Perfect Discovery call - teach them - role-play - then ask them to do it with real customers and record the calls. Sales is like playing an instrument or a sport. It's a skill. Onboarding is done when they have demonstrated mastery. If they do it with others, they learn from the success and mistakes of others, so they progress faster. To your point, senior experienced salespeople who can lead by personal example are the best people to lead a mastery program.

If you are mastering the guitar, you practice daily and take a weekly lesson. Same with sales. Even experienced people benefit from a regimen of daily call recording and weekly group game film reviews. Sales Developmnent is not one and done.

I have found the best sales training is coaching and mentoring, live customer engagement. As a Sales Leader I find demonstrating alongside sales people in real customer conversation is the best place they learn. They get to see the customer reaction and how things work and it resonates more and they learn by osmosis. Classroom training is one thing, but in 'real' training is a far more effective learning method. ie show someone how to fish in a classroom and explain the theory vs hold the rod at a riverside and show them how to fish.

If you have a regimen of call recording in place you are able to curate a library of real buyer/seller interactions that provide examples to emulate. Since you also hear what customers are saying, it's useful for people outside of sales, like product marketing.

Continuing my theme of sales game film, call recordings put a focus on form in a way that can't be matched by lesser means. Like an MRI, call recordings help identify the nuances of language and tone that make or break sales performance. As a coach, you don't have to be the bad guy. Most people who review their calls see their embedded mistakes and self-correct. The recordings can be attached to the opportunity in most CRM systems.

Feedback loops and call recording: Ask each salesperson participating in an onboarding mastery program to record their sales calls and self-assess one per week. Independently, a qualified coach should assess the same conversation. Then the two sets of notes should be compared. In most cases the salesperson and coach will agree on strengths and weaknesses. Pick the top thing to improve and commit to that for the following week. Where a salesperson is not able to see their mistakes, a tough conversation is necessary. This onboarding process creates a culture of humility, professionalism and continuous improvement.

Having call recordings is also a useful tool. Capture their calls and have them pick 3-4 a week to review with you that have substance to them. Don't just have calls that went well and had the positive outcome. Mix them with ones that didn't go well. Use these for coaching sessions using real client call environments.

Para treinar e desenvolver sua equipe de vendas diretas remotamente, utilize plataformas de videoconferência para sessões de treinamento interativas e práticas. Ofereça recursos online, como vídeos e tutoriais, para aprendizado contínuo. Estabeleça metas claras e forneça feedback regularmente. Promova uma cultura de colaboração e compartilhamento de melhores práticas entre os membros da equipe. Incentive a autonomia e a responsabilidade individual, mantendo a comunicação aberta e acessível.