You're in charge of quality control during the innovation process. How do you keep your team on track?
Quality control is a crucial aspect of any innovation process, especially in the medical sales field. You need to ensure that your new products meet the highest standards of safety, efficacy, and customer satisfaction. But how do you keep your team on track and avoid costly delays, errors, or rework? Here are some tips to help you manage quality control during the innovation process.
Before you start working on a new product, you need to have a clear vision of what you want to achieve and how you will measure success. Communicate your goals and expectations to your team and align them with the customer needs, market trends, and regulatory requirements. Establish a quality plan that outlines the roles, responsibilities, and deliverables of each team member, as well as the quality criteria, methods, and tools that will be used throughout the process.
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Mohamed El Nashar
Country manager Raej Catalyst BUSINESS GROWTH /LEAD WITH IMPACT /TRANSFOMATIONAL LEADERSHIP / MOTIVATOR/CONSULTANT/SALES COACH TRAINER/TALENT DEVELOPMENT / ENTERPRENERURSHIP mnashar77@yahoo.com 00966503186787
Educational Initiatives: Sales leaders in hospitals engage in educational initiatives to inform healthcare providers about new products, technologies, and best practices. They may organize seminars, workshops, or training sessions to ensure that clinical staff are knowledgeable about the latest advancements in healthcare. Strategic Planning: Hospital sales leaders develop strategic plans to drive sales growth and achieve revenue targets. They analyze market trends, competitive landscape, and customer needs to identify opportunities for expansion and differentiation. Customer Service Excellence: Sales leaders prioritize customer service excellence to ensure satisfaction among healthcare providers.
One of the best ways to ensure quality is to involve your customers and stakeholders in the innovation process. Solicit their feedback, insights, and preferences at every stage, from ideation to testing to launch. This will help you validate your assumptions, identify potential issues, and incorporate their suggestions into your product design and development. It will also help you build trust and loyalty with your customers and stakeholders, and increase their satisfaction and retention.
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Mohamed El Nashar
Country manager Raej Catalyst BUSINESS GROWTH /LEAD WITH IMPACT /TRANSFOMATIONAL LEADERSHIP / MOTIVATOR/CONSULTANT/SALES COACH TRAINER/TALENT DEVELOPMENT / ENTERPRENERURSHIP mnashar77@yahoo.com 00966503186787
Understanding Healthcare Needs: A successful sales leader in a hospital setting understands the unique needs and challenges of healthcare providers. They are knowledgeable about medical technologies, equipment, and services that can improve patient care and operational efficiency. Building Relationships: Sales leaders in hospitals focus on building strong relationships with key stakeholders, including physicians, nurses, administrators, and procurement professionals. They understand the importance of trust and credibility in the healthcare industry and work to establish themselves as trusted advisors. Collaboration with Clinical Teams Effective sales leaders collaborate closely with clinical teams to understand their needs and preferences
Quality control is not a one-time event, but a continuous process that requires constant monitoring and evaluation. Implement regular reviews and tests at each phase of the innovation process, from prototyping to production to distribution. Use a variety of quality methods and tools, such as inspections, audits, checklists, surveys, trials, and simulations, to assess the performance, functionality, and usability of your product. Document and analyze the results, and identify any gaps, defects, or risks that need to be addressed or mitigated.
Quality control is not a solo effort, but a team effort that requires collaboration and communication. Encourage your team to work together, share information, and support each other. Create a culture of openness, transparency, and feedback, where everyone can voice their opinions, concerns, and ideas. Use effective communication channels and platforms, such as meetings, emails, chats, and dashboards, to keep everyone informed, updated, and aligned. Celebrate your achievements, and learn from your mistakes.
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Mohamed El Nashar
Country manager Raej Catalyst BUSINESS GROWTH /LEAD WITH IMPACT /TRANSFOMATIONAL LEADERSHIP / MOTIVATOR/CONSULTANT/SALES COACH TRAINER/TALENT DEVELOPMENT / ENTERPRENERURSHIP mnashar77@yahoo.com 00966503186787
Compliance and Regulatory Knowledge: Sales leaders in hospitals have a strong understanding of healthcare regulations and compliance requirements. They ensure that their sales teams adhere to industry standards and regulations when promoting products and services to healthcare providers. Data-Driven Decision Making: Effective sales leaders leverage data analytics to inform decision making and optimize sales strategies. They track key performance metrics, such as sales revenue, customer satisfaction, and market share, to measure success and identify areas for improvement. Adaptability and Innovation: Hospital sales leaders must be adaptable and innovative in response to changing market dynamics and healthcare trends.
Quality control is not a static process, but a dynamic process that requires adaptation and improvement. Be flexible and responsive to the changing needs, expectations, and challenges of your customers, stakeholders, and market. Monitor and measure the impact and outcomes of your product, and collect feedback from your users and partners. Use data and insights to identify areas of improvement, and implement changes and enhancements to your product and process. Continually strive for excellence and innovation.
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Chetan Sharma
Sr. Engineer QA/QC at L&T Energy - Power Ltd.
One thing I have found that will be helpful is building a competitive team.we should build the competitive team of freshers and experienced people.Freshers have higher thinking ability and energy to do something in different ways, whereas experienced people have great eveluating and analysing skill which helps to take right decision on right time.instead of an individual,a team efforts are more helpful to the organisation for achieving goals and Targets.
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