What do you do if you're struggling to make sense of market research data?
Diving into market research data can sometimes feel like you're trying to read a book in a language you barely understand. You know there's valuable information hidden in the numbers and graphs, but extracting actionable insights can be daunting. Whether you're a business owner trying to understand consumer behavior or a marketer gauging campaign effectiveness, making sense of market research data is crucial for informed decision-making. It's about finding patterns, grasping the story the data tells, and translating that into strategies that propel your business forward.
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Heidi Therese DangelmaierI run an all-girl global think-tank we will lead the future of consumerism & technology & scientific intelligence,…
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Marie Horodecki-Aymes, C.Adm - Adm.AGlobal Retail, Brand Marketing & CSR Visionary | Embracing Tech Innovation for Sustainable Impact | Open to…
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Renee HodgesMarketing Strategy | Consumer & Market Insights | Customer Experience (Cx)
Before you dive headfirst into a sea of data, pause and clarify what you're hoping to achieve with your market research. Are you looking to identify new market trends, gauge customer satisfaction, or measure the impact of a recent marketing campaign? By setting clear, specific objectives, you can filter out irrelevant data and focus on the information that will truly inform your business decisions. Remember, without a destination in mind, it's easy to get lost in the data.
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What everyone one is missing is the data sets used today are no longer representative of truth, demand, desire, or growth opportunity, we keep using the same data set hoping it will suddenly start proving better information on growth, it can not
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Stop. Reevaluate both the data and the question you are trying to answer. Data is a tool! Data is but ONE piece of the puzzle! It's all about having the right context and looking at the big picture. I had a mentor say to me "Market Research is like a lamp post: you can lean on it, piss on it, or use it to light your way." (Alan Branthwaite was his name. He was very British and I very (suburban) American. I laughed as much about the word "lamp post" as I did at the notion of anyone "pissing" on one. :) )
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People LIE! They want to please, seem smart, give right answers + language is imprecise. This is even truer when the topic is new. Use the results to ask smarter questions and see areas where education is needed. Try to disprove your assumptions not affirm them lest you skew the answers (New Coke). Use an outsider to force another perspective. Your expertise is your blind spot. Focus on deliverables' impact and view the research from competitors' responses. Use as a vision expanding tool, not a determinative one. Use a mix of methods. See it as a story and embed it in a what-if scenario. Research draws on known pasts to predict an unknown future. Look for the touchstones that make change comfortable -emotions, not numbers
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Mi enfoque se basa en el liderazgo inclusivo y el reconocimiento de la diversidad de habilidades y perspectivas dentro del equipo. Esto implica asignar tareas de manera equitativa, fomentar un ambiente donde todos se sientan valorados y capacitar a cada miembro para alcanzar su máximo potencial. La inclusión de diversas voces en el proceso de toma de decisiones fortalece nuestra capacidad para abordar desafíos complejos y encontrar soluciones innovadoras. Además, la comunicación clara y el apoyo continuo son fundamentales para garantizar el éxito en la delegación de responsabilidades. Como director, estoy comprometido con crear un entorno donde cada miembro del equipo pueda prosperar y contribuir al éxito colectivo.
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Before undertaking any market research activity, it is imperative for researchers to define the objectives and scope of their work. After defining the objectives, one can carefully examine the available data points and definitions for various variables to determine if they assist in achieving the defined objectives. Without defining objectives, it would be very difficult to develop solutions or uncover insights.
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Once the data is collected (regardless of the method) the first peek at the data may be overwhelming. There might be so many different variables to consider, so much data that may be potentially interesting. A good start is to take a step back at this moment and think back to the questions that led to the research on the first place. What was the problem facing the company? What were the research objectives? Why did we collect this data? The answer to these questions should guide what the research wants to find in the data, and what are the variables that the researcher should focus on the data analysis.
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Review the collected raw data to the use of the statistical tools to get better understanding the issues. Cleanse the data to remove any inconsistencie. Through this methods helps to identify the possible mistakes. Another additional method is look through the comparative analysis with historical database. Also involvement of the expert assistance for better interpretation of the data. These people can be data analysts, market research experts, or consultants. Check the data through the lens of segregation analysis where segments can be based on relevant criteria such as demographics, geographic location or purchase behaviour. Analyzing within specific segments can reveal patterns or trends that might not be apparent in the overall dataset.
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Integrar diversidad de género, étnica y cultural en estrategias de liderazgo y marketing no solo amplía el alcance del mensaje, sino que también refleja la realidad del mundo en que vivimos. Sin embargo, comprender la diversidad y su impacto en el mercado puede ser desafiante, especialmente al interpretar datos de investigación. Ante dificultades para entender estos datos, es crucial buscar apoyo en equipos multidisciplinarios que abarquen diversas perspectivas y experiencias. Además, la capacitación en análisis de datos inclusivos puede ser fundamental para comprender mejor cómo los diferentes grupos demográficos interactúan con los productos o servicios.
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Before diving into the data or creating any type of visualizations, return to the original purpose of the research. Is it to understand why sales are down? Is it to find out why Gen Z is not engaging with the brand's app? It is easy to get distracted by small nuggets of information within the data set that may be interesting but are ultimately not relevant to the key business request, so always keep in mind what question you are trying to answer in the process.
Once your goals are set, organize your market research data systematically. Start by categorizing the information based on your objectives—this could mean separating customer feedback from sales figures or social media engagement metrics. Use spreadsheets or data management tools to keep everything accessible and comprehensible. Proper organization is the bedrock of data analysis; it simplifies the process and helps you spot trends and outliers that could be the key to your next big business move.
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THe organizational structures of data should exist prior to gathering it. The first step is identifying factors of influence around a product category.. and then collect around those. If you do not have the hyper structures first ,, their is no way to weight or appraise the value of a insight or bit of data
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Once the objectives are set, it is very important for researchers to organize their data. If someone is sourcing the data for the first time instead of leveraging existing data, it will be very helpful to use some dummy data to see if the gathered data supports the answering of their objectives. Organizing the data would include understanding variables, filling missing values (with either the mean, median, or mode), identifying outliers, or creating additional variables leveraging existing data points.
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Organizing data is easier said than done. Simply because data is information and has the power to change the course of events. Market research analysis is a tool utilized by industry leaders— however its almost impossible to control the logistics of timing into factoring decisions if information comes in tiers. Due to running into this common issue while conducting research, it was time to come up with a method that allowed me to restructure analysis regardless of the chronological order of information discovery. I focus on my end result. Re-ask myself if the objective has the possibility to be flexible based on a tier system in organizing information. Instead of using a numbering system, I aim to tell the story as best of possible.
Analyzing patterns within your market research data can unveil the story behind the numbers. Look for trends over time, correlations between different data sets, or any repetitive occurrences that stand out. This could involve comparing customer demographics against purchasing behavior or assessing how seasonal changes affect sales. Pattern analysis isn't just about recognizing what's there; it's about inferring the 'why' behind the 'what' to predict future market behavior and adapt your strategies accordingly.
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Trends Over Time: For instance, a retailer may notice increased sales of winter clothing during colder months, indicating seasonal purchasing patterns. Correlations Between Data Sets: For example, a restaurant chain might find that customers in urban areas are more likely to order plant-based menu items, revealing correlations between location and dietary preferences. Repetitive Occurrences: For instance, an e-commerce platform may observe a spike in sales every year during holiday seasons, prompting targeted marketing campaigns to capitalize on increased consumer spending.
If you're still struggling to make sense of your market research data, seeking expertise might be your next best step. This could mean hiring a data analyst or consulting with a market research professional who can provide fresh perspectives and specialized skills. These experts can help you navigate complex data sets, use advanced analytical tools, and draw out insights that might have otherwise gone unnoticed. Their experience can be invaluable in turning raw data into strategic gold.
In today's digital age, a variety of analytical tools are at your disposal to help make sense of market research data. Software like SPSS (Statistical Package for the Social Sciences) or Tableau can assist in data visualization and statistical analysis, making it easier to interpret complex information. These tools often come with tutorials and support communities, so even if you're not a data scientist, you can learn to use them effectively to gain deeper insights into your market research.
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In the realm of market research, effectively making sense of complex data can be significantly enhanced by utilizing advanced AI tools like Google AutoML and IBM Watson Studio. These platforms are designed to simplify the application of sophisticated machine learning models, including Natural Language Processing (NLP) techniques. NLP is particularly valuable for extracting actionable insights from unstructured data such as customer reviews, social media comments, and open-ended survey responses. By analyzing this data, businesses can gain a deeper understanding of consumer sentiments and emerging market trends.
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Tools and programming languages such as SPSS, Power BI, Python (Pandas and Numpy functions etc), R etc., would really come handy when trying to unlock the insights from the data sets. Liner Regression, Logistic Regression, K-Means, KNN, etc.
Finally, reflection is a powerful tool in understanding market research data. Take a step back to consider the broader implications of your findings. How do they align with your initial hypotheses? What unexpected patterns have emerged? Use these reflections to adapt your approach, refine your research methods, or even revisit your business strategy. Continuous learning and adaptation are key in the ever-evolving landscape of market research.
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An often overlooked aspect of market research is the initial alignment of the research strategy with the actual data collection methods. A discrepancy here can lead to significant challenges in making sense of the data. Before moving into data collection, it's critical to ensure that the strategy is not only well-planned but also clearly communicated to every member of the team. This strategic alignment helps mitigate risks of data misinterpretation and enhances the overall quality of insights derived from the research.
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