What do you do if your remote team's productivity is declining?
Working remotely has many benefits, but it also comes with some challenges. One of them is maintaining a high level of productivity among your team members, especially when they are dispersed across different locations, time zones, and cultures. If you notice that your remote team's productivity is declining, you need to take action quickly and effectively. Here are some steps you can follow to address the issue and boost your team's performance.
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Carla DevecchiGestão de Pessoas | Gestora de RH | Líder | Gente e Gestão | Recursos Humanos | RH Generalista | Implementação do RH |…
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Lorie Gironda9X Award Winning Tech Recruiter & Career Coach | Talent Acquisition Specialist
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Antônio WerneckCoordenador de Operações | Supervisor de Manutenção Industrial, Predial, Utilidades e Produção | Analista de Projetos…
The first step is to find out why your remote team's productivity is declining. There could be many factors involved, such as lack of communication, unclear expectations, technical difficulties, distractions, isolation, burnout, or personal issues. You can use various methods to gather feedback from your team, such as surveys, polls, interviews, or performance reviews. Try to be empathetic and supportive, and avoid blaming or criticizing anyone. The goal is to understand the situation and the needs of your team, not to point fingers or make assumptions.
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Inspire your team, daily and lead by example. Review and refine quarterly goals using the SMART criteria to ensure clarity, achievability, and alignment with overall objectives. Reflect on past successes and challenges, extract valuable lessons, and identify areas for improvement to drive continuous growth. Participate in industry events and networking activities to build connections, generate leads, and stay informed about market trends and opportunities.
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Algumas medidas podem ser tomadas: Promover a colaboração, estimular a colaboração entre os membros do time mesmo remotamente para compartilhar ideias e resolver problemas em conjunto abertamente. Incentivar o equilíbrio entre a vida pessoal e o trabalho com conversas com seus liderados para entender pontos de medo, dúvidas, tentar esclarecer o máximo para que todos fique confortáveis. Oferecer alguns suportes técnicos, se certificar que o time tem todo o suporte de ferramentas que precisa para efetuar seus trabalhos em seus prazos.
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Realizar uma avaliação que além de ser um interrogatório para procurar culpados encontrar possíveis vitimas de uma falha interna. Seja uma falha sistêmica, nas demandas repassadas para cada colaborador, na abordagem de algum líder, falta de treinamento e etc. Inspirar os funcionários com ações mais inclusivas para que aproximem eles a empresa foi um dos métodos que mais deu certo com nosso time!
The next step is to set clear and realistic goals for your remote team. Having a shared vision and direction can help your team stay focused and motivated, and avoid confusion and frustration. You can use SMART criteria to define your goals, which means they should be Specific, Measurable, Achievable, Relevant, and Time-bound. You can also use OKRs (Objectives and Key Results) to align your team's goals with the organization's strategy and track their progress. Make sure to communicate your goals clearly and frequently, and provide feedback and recognition along the way.
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Não apenas ter metas claras e realistas é muito importante que o colaborador entenda o que ele deve entregar e qual a finalidade daquela entrega e qual impacto ela tem em outras áreas da empresa. Se conseguirmos criar um vínculo de como esta meta pode auxiliar no crescimento pessoal do colaborador é algo extraordinário, pois acrescenta pertencimento nesta meta. Um "Obrigado" e feedback construtivo auxilia muito nesta jornada.
The third step is to provide the right tools and resources for your remote team. Working remotely requires a reliable and secure infrastructure, as well as effective and user-friendly software. You need to ensure that your team has access to the platforms and applications they need to communicate, collaborate, manage, and deliver their work. You also need to provide them with the training and support they need to use them efficiently and safely. Some of the tools and resources you can use are cloud-based services, video conferencing, instant messaging, project management, file sharing, and cybersecurity.
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Oferecer um treinamento e acompanhar a equipe, manter a equipe motivada e produtiva ao longo tempo, é importante realizar capacitações e treinamentos de atualização constantemente. As capacitações e treinamentos devem estar alinhados não só com gestores da área, mas também com os profissionais. Isso torna o colaborador, mais motivado, satisfeito e se empenhará, aumentando a produtividade. Sempre importante inseri-lo nos processos.
The fourth step is to foster a positive and engaging culture for your remote team. Working remotely can be lonely and stressful, and it can affect your team's morale and well-being. You need to create a sense of belonging and community among your team members, and promote a healthy and balanced lifestyle. You can do this by organizing regular check-ins, virtual meetings, social events, and team-building activities. You can also encourage your team to share their achievements, challenges, feedback, and ideas. Additionally, you can offer flexible work arrangements, wellness programs, and incentives to support your team's needs and preferences.
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A melhoria da comunicação faz parte de uma cultura positiva dentro de uma empresa. Organizar eventos sociais, reuniões, atividades com a equipe, realizando a troca de feedbacks, ideiais. Realizar pesquisas de clima organizacional e contratar sempre pessoas alinhadas à cultura e valores da empresa. Promover sempre treinamentos!
The final step is to monitor and evaluate the results of your actions. You need to measure the impact of your interventions on your remote team's productivity, and identify what works and what doesn't. You can use various metrics and indicators to assess your team's performance, such as output, quality, efficiency, satisfaction, engagement, and retention. You can also collect feedback from your team and other stakeholders, such as clients, partners, or managers. Based on the data and insights you gather, you can adjust your strategy and tactics accordingly, and celebrate your successes and learn from your failures.
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