Here's how you can give real-time feedback to your clients using technology.
In the fast-paced world of coaching and mentoring, providing timely feedback to your clients is crucial for their development. With the advent of technology, you have various tools at your disposal to deliver this feedback instantly, ensuring that your clients can act on it immediately. Technology not only makes the feedback process more efficient but also allows for a more interactive and engaging experience. Here's how you can leverage technology to give real-time feedback to your clients.
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Dr Brajesh BajpaiDoctor of Coaching & Mentoring | Executive Coach & Researcher of 'Coaching in the Digital Age' | Commercial Director -…
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Bhavna SharmaLinkedIn Top Voice ,Value creator,delivery excellence,Certified Scrum Master,Certified SAFe 5 Agilist, MS Azure…
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Isaac Abraham 🦃LINKEDIN COACH & GHOSTWRITER • The turkey tribe • 0-2k followers in 48 days • Helping solopreneurs and busy business…
Mobile and web applications have revolutionized the way feedback is provided. You can use apps designed for coaching to send instant messages or notifications to your clients. These apps often include features that allow you to annotate directly onto your client's work, highlight areas for improvement, and provide detailed comments. The immediacy of app-based feedback ensures that your clients can quickly understand and apply your advice to their ongoing work or behavior, fostering a more dynamic learning process.
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Clients crave instant feedback, but struggle to schedule meetings? Your coach here! 1️⃣ Leverage Collaboration Tools: Platforms like Slack or Microsoft Teams allow for real-time communication & feedback exchange. Share thoughts, answer questions, & provide ongoing guidance 2️⃣ Embrace Project Management Tools: Platforms like Asana or Trello offer progress tracking features. Leave comments & suggestions directly on tasks, keeping feedback specific & timely 3️⃣ Instant Messaging Apps: Quick & informal platforms like WhatsApp or Zoom can be great for short check-ins & feedback bursts. Ideal for addressing minor roadblocks or celebrating small wins Bonus Tip: Set expectations! Embrace technology for real-time client success!
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Utilize apps designed for real-time communication and feedback exchange. Platforms like Slack, Microsoft Teams, or dedicated client management apps offer instant messaging features, making it easy to provide prompt feedback. Ensure both you and your clients have the app installed and are familiar with its functionalities. Set up notifications to stay updated on new messages from clients, enabling quick responses. Practical tip: Customize notification settings to receive alerts only for high-priority messages, minimizing distractions while staying responsive.
Video conferencing tools are a game-changer for real-time feedback, especially when physical presence isn't possible. By using these platforms, you can conduct live sessions with your clients, discussing their performance and providing feedback as you both view the recorded material together. This method is particularly effective for visual learners and for activities where body language and physical actions are key, such as public speaking or sports coaching.
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Video conferencing tools are a great way to share real time feedback. These tools also add flexibility for both the coach as well as the client. Usage of various tools like Zoom Teams or Google Meet provides opportunities to share instant feedback during preparatory sessions before an important meeting or presentation for the client. As a coach you can observe them, give instant feedback and facilitate practice and thereby inject more confidence. Encourage open dialogue for any fears or concerns your clients are going through and if required enact some role based case studies to facilitate learning
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Incorporate video analysis tools to offer detailed feedback on client projects or performances. Platforms like Zoom, Google Meet, or specialized video analysis software allow for real-time viewing and critique. Utilize screen-sharing capabilities to provide live commentary during video playback, highlighting specific areas for improvement. Encourage clients to record their work or performances and share them securely for analysis sessions. Practical tip: Use timestamps during video analysis to refer to specific moments, enhancing clarity and facilitating focused discussion.
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To offer real-time feedback to clients using technology, leverage communication platforms like Slack or Zoom for instant messaging and video calls. Utilize feedback tools such as Google Docs comments or project management platforms like Asana for collaborative input. Additionally, mobile apps and messaging platforms allow quick exchanges, ensuring timely responses even when on the move. These tools streamline communication, enhance collaboration, and foster stronger client relationships.
Interactive platforms that allow for collaboration in real-time can be highly beneficial for providing feedback. These platforms enable you and your clients to work on documents or projects simultaneously, making it easy to point out areas that need attention and discuss changes on the spot. This approach not only saves time but also helps in building a more collaborative relationship with your clients, as they feel more involved in the feedback process.
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Implement interactive feedback methods using collaborative platforms or digital whiteboards. Tools like Miro, MURAL, or even Google Jamboard enable real-time collaboration, allowing you and your clients to annotate documents, diagrams, or designs together. Utilize features like comment threads or live editing to engage in interactive analysis sessions. Encourage clients to actively participate by providing their insights and suggestions in real time. Practical tip: Prepare a structured agenda for interactive analysis sessions to ensure a focused discussion and maximize productivity.
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Static coaching sessions got you snoozing? Your coach here! Interactive platforms spark engagement: 1️⃣ Brainstorm Together: Miro or Mural let you co-create ideas in real-time with virtual whiteboards & mind maps. 2️⃣ Focused Discussions: Use Zoom/Teams breakout rooms for smaller group exercises & deeper dives. 3️⃣ Instant Feedback: Tools like Mentimeter keep clients engaged with live polls & quizzes. 4️⃣ Shared Docs: Google Docs or Notion enable co-creation of documents & strategies, fostering teamwork. Bonus Tip: Choose platforms that fit your style & client needs! #Coaching #Collaboration #Technology #ClientEngagement
Instant messaging services offer a quick and informal way to provide feedback. Whether it's a brief commendation or a quick suggestion for improvement, instant messaging can convey your thoughts immediately and directly. This method is particularly effective for ongoing projects where timely input can lead to immediate action and for maintaining a constant line of communication with your clients.
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Limited session time? Your coach here! Messaging apps keep coaching flowing: 1️⃣ Quick Wins & Micro-Feedback: Use Slack/WhatsApp for check-ins, celebrating wins & offering bite-sized feedback. 2️⃣ Deep Dives: Schedule coaching threads (Teams/Discord) for focused discussions & feedback exchange. 3️⃣ Instant Resources: Share articles, videos, or coaching materials instantly to keep clients engaged. 4️⃣ Accountability Boosts: Utilize nudges & reminders to keep clients on track with goals via messaging apps. Bonus Tip: Set boundaries! Establish expectations for response times to maintain professionalism. #Coaching #Feedback #Technology #ClientEngagement
Data analytics tools can provide real-time metrics and performance insights that are invaluable for feedback. By setting up dashboards or reports that track progress against specific goals, you can give your clients factual, data-driven feedback. This not only helps in highlighting achievements and areas for improvement but also encourages a more objective approach to personal or professional development.
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Coaching by gut feeling? Your coach here! Tools provide data for impactful coaching: 1️⃣ Track Performance: Use Toggl or RescueTime to analyze client productivity & identify improvement areas. 2️⃣ Surveys & Assessments: Pre/post-coaching surveys (CliftonStrengths) reveal client goals & areas needing focus. 3️⃣ Sentiment Analysis: Tools analyze communication (e.g., Slack) to gauge client mood & identify roadblocks. 4️⃣ Progress Dashboards: Coaching software offers visual progress tracking, boosting motivation & accountability. Bonus Tip: Use data for action! Tailor sessions & celebrate client growth based on insights. #Coaching #Analytics #ClientSuccess #GrowthMindset
Implementing a follow-up system is essential to ensure that the real-time feedback you've provided is being acted upon. Scheduling automated reminders or check-ins can prompt your clients to review your feedback and update you on their progress. This creates a loop of continuous improvement and accountability, which is fundamental to the coaching process.
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Delivered feedback, but silent clients? Coach here! Tech bridges the gap: 1️⃣ Project Mgmt Reminders: Set deadlines in Asana or Trello for feedback implementation. 2️⃣ Automated Check-Ins: Schedule recurring meetings in Google Calendar to discuss progress. 3️⃣ Quick Feedback Surveys: Use SurveyMonkey or Google Forms to gauge understanding. 4️⃣ Ongoing Conversations: Foster collaboration with Slack channels or Teams discussions. Bonus Tip: Celebrate wins! Keep clients motivated with ongoing support. #Coaching #Feedback #Technology #ClientSuccess
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My research indicates that while most executive coaches are aware of technology tools , very few use it in their coahcing sessions. This hesitancy emerges from two primary sources. 1) Lack of training and practice given no coach training program and school has incorporated use of technology in their curriculum. 2) Given coaching emerged from the tradition of "talking therapies" coaches find less use of doing work with clients. For more I reference by doctoral research below Bajpai, B (2023) 'Coaching in the Digital Age: How is digitalisation influencing executive coahcing. A grounded theory exploration.' Thesis dissertation. Oxford Brookes University.
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Best practices when giving real time feedback to your clients: 1. Clarity and Specificity: Be clear, concise, and specific with your feedback. Don't just say something needs improvement; explain exactly why and offer potential solutions. 2. Positivity and Encouragement: Focus on strengths as well as areas for growth. A positive tone encourages the client and helps preserve the relationship. 3. Open Communication: Create a space for two-way dialogue. Ask clarifying questions, be open to the client's perspective, and aim for a resolution together
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-Utilize communication platforms like Slack or Microsoft Teams to provide real-time feedback to clients. -For example, during a project collaboration, use these platforms to share progress updates, offer suggestions, and address concerns promptly. -Additionally, utilize screen-sharing tools like Zoom or Google Meet to provide instant visual feedback on documents or presentations, fostering efficient communication and collaboration.
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One of my favorite tech tools for real-time client feedback is ChatGPT. In coaching sessions, we often focus on refining marketing messages through live critiques. I review their copy, and then incorporate ChatGPT with a detailed prompt about suggested improvements. Together, we engage in an interactive prompting process, which provides immediate, actionable insights. This allows clients to experiment with different phrasings and instantly see the potential improvements. I detail the changes, answer questions, and then send them the entire ChatGPT dialogue. Clients love this method for its immediacy and impact. It not only enhances their messaging but also boosts their confidence in their copywriting skills in real-time.
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Tech can be a tool. Is a tool. For sure. Using AI note taking tools such as Read.ia can help, for example. Such platforms help capture what was discussed and keeps the conversation "going", between. But it's just a tool. I think the *intention* to stay in touch/assist is key. That can be as simple as an email message, a phone call... or a text.
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