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Last updated on May 28, 2024

Here's how you can enhance your role as a mediator and facilitator through assertiveness training programs.

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As a Human Resources (HR) professional, your role often involves mediating conflicts and facilitating discussions to ensure a harmonious workplace. One way to strengthen your effectiveness in these areas is through assertiveness training programs. Assertiveness is the quality of being self-assured and confident without being aggressive, and it's a crucial skill for HR mediators and facilitators. Training in assertiveness can provide you with the tools to communicate more effectively, maintain respect in difficult conversations, and uphold a fair and productive work environment.