Here's how you can effectively manage criticism and feedback in your social media career.

LinkedIn es una red que facilita el networking entre profesionales, si lo que se quiere es construir una red de apoyo y soporte uno debería poder tomar las críticas como oportunidades de mejora, y además, vincularse con quien probablemente nos esté ayudando a mejorar. En caso que sean constructivas obviamente. Interactuar con actitud positiva es lo que puede generar redes de alto valor para nosotros y nuestras carreras.

Never share your first initial thought after receiving criticism on social media. You will likely regret what you have to say when upset or caught off guard. Process the feedback, gather your emotions, and show humility. Try not to take it personally. The person giving you negative feedback could be going through something personally and they are in turn taking it out on you.

First of all , if anyone is saying that , your service is not good, disliking what you are offering them and they are saying it on face, then be thankful to them instead of blowing up their mind and yours. Whilst we hire a consultants and pay hefty amounts to take advice on how one can improve business in a professional tone, its also rational to consider the feedback from an uncertified and unprofessional yet a genuine customer who is practicaly very well aware of the feel of your service or product. Listen to them and not all the feedbacks can be implemented in reality, but little tweak a way we do things in our business. Take your customers feedback seriously but not personally. Always say "Thank you" with smile for every feedback.

Criticism is also an opportunity for growth. When receiving positive feedback: — Stay modest. — Show him / her that you have room for continous personal / professional growth. When receiving negative feedback: — Respond gracefully in an authentic way. — Stay objective.

As a person whose work is focused on many stakeholders, I know very well how difficult it is sometimes to deal with criticism. Two things help me to stay calm and constructive. First, I always ask myself why smbd is criticizing me. Are they expressing their subjective opinion, speaking from a position of experience and expertise, or are they just hating? The answer to this question lets me calm my emotions and determine what to consider. The second point is you don't have to consider every negative feedback. As the person who knows your work best, you always have the option to defend your decisions, give arguments, and defend what you have created.

Recognize that there will always be criticism when using social media.You should follow your own convictions and avoid trying to win others over because not everyone will agree with you.

I believe that every feedback, whether negative or positive, creates an opportunity for growth. Rather than perceiving it as a personal attack, embrace and it. Let it drive you to refine your content strategy and deliver better results on your job. Remember, not all feedback will be useful. Sift through them and stay open minded.

Handing criticism involves understanding the critic. Negative feedback arises in different contexts, and each merits a different approach. In the face of "angry criticism," avoid defensiveness and try to understand the underlying emotions and motives of the critic. Reframe criticism as constructive feedback and extract the productive suggestions beneath otherwise critical words.

Feedback is just that, feedback. Learn to distinguish between suggestions and mandates, and take every opportunity to glean the positive from even the harshest critique. There are times when many stakeholders may have varying opinions and it's your job to sift through the feedback to find a solution that can work for everyone. Critique can be an opportunity to grow and develop new and innovative ideas. Just remember to practice self-care in your professional life if criticism starts to feel too personal or overwhelming. Step away, reframe, and take time for yourself to come at the issue with a clear mind.

To me as a social media manager, criticism is another way of learning and making improvements. criticism is an opportunity for growth. when people criticise you or your job, control your emotions, analyze the feedback, use the criticism as a chance to learn and develop new skills, and talk to your colleagues or mentor. once again, try not to take criticism personally. See it as a way of learning.

It's easy to get hurt for a moment, when someone unknown ruin every effort by their words in few minutes or bring your business efforts down just cause they aren't satisfied with what you offer them. So, fret not :) Do not react ,instead respond to it in a calm and professional way to maintain the dignity of your business and make your customer feel that you can go onwards upwards to serve your customer as per their satisfaction so that the conflict with your business defuse eventually. Have a community guidelines in place to have a positive, interactive, respectful and professional environment.Encourage your online community to go through the guidelines. Know when to comment and when to ignore. Maintain personal profile privacy.

— Dont involve your personal feelings. — Evaluate their comments based on your activity / goals. Remember, your social media presence also requires authenticity.

You've worked really hard on producing a piece of work - you've done the research, created something to the best of your ability and, understandably, you want to stand back and be proud of it. So when someone is giving feedback, it can be very easy to be offended when it is not 100% positive. It can take time, but seeing feedback as a learning opportunity is the best thing you can do. Why did you do that task that particular way? What impact will there be next time if you do it the way you have been recommended to? Always bring yourself back to your main goals - how will that piece of feedback bring you closer to achieving them?

Practice being mindful of your own emotional capacity. When assessing feedback, you may feel an emotional response. Observe and witness your emotions in a non-judgemental way and acknowledge that the emotions are present. Instead of being reactive to the emotions, be more reflective with curiosity in mind. Allowing yourself to reflect on feedback with curiosity is a sign of emotional maturity.

Ich habe einmal diesen Spruch gelesen, den ich sehr hilfreich finde (sinngemäß): Es gibt zwei Arten von Menschen, auf die man im Leben trifft: Die einen sind deine Freunde, die anderen deine Lehrer 🙂 Mit dieser Weisheit im Hinterkopf, sieht man Kritik positiver (wenn auch erst am nächsten Tag 🙃)

Staying objective on social media involves approaching interactions with a calm, balanced mindset, and focusing on facts rather than emotions. Before responding to comments or engaging in discussions, take a moment to assess the situation and gather all relevant information. Avoid taking criticism personally; instead, see it as an opportunity for growth and improvement. Use neutral language, stick to the topic, and base your responses on evidence or personal experience without getting defensive. By maintaining this level-headed approach, you can navigate social media interactions more effectively and build a reputation for professionalism and reliability.

One final thought: Embrace and Leverage Feedback. Instead of viewing criticism as a setback, treat it as a resource for growth and audience engagement. Create a "Feedback Friday" segment where you address constructive criticism openly, showing your willingness to improve and valuing your community's input. This transparent approach not only humanizes you but also turns critics into collaborators, fostering a more loyal and engaged following while continuously refining your content.

La pratiques des métiers dits "passion" comme les activités artistiques contiennent une telle charge émotionnelle qu'il faut essayer de rester détaché des critiques souvent non constructives en en faisant néanmoins un axe d'amélioration de sa performance.

Staying objective is crucial in managing criticism and feedback in your social media career. It allows you to assess feedback without being swayed by emotions. 1- Analyze the source of feedback 2- Focus on the content, not the tone 3- Use data to inform decisions 4- Create a feedback system 5- Seek multiple perspectives 6- Maintain professionalism 7- Set emotional boundaries 8- Reflect and learn By staying objective, you can effectively manage criticism and feedback, turning it into a powerful tool for growth in your social media career.

I watched the most recent episode of Bill Maher last night - and in general I think he leans more progressive while I would lean more conservative. He and his two guests did not agree on everything discussed, but the tone was civil and very entertaining. Criticism, alternative views, complete disagreement are all acceptable if the conversation is civil and tolerant. My opinion is social media, and maybe the media in general, has forced all conversations about issues to be a must win/lose rather than a compromise that allows a prospective path to be started. This is happening in many forums, manifested by the Presidential candidates - the best our country has to offer? Respond carefully and thoughtfully with consideration and respect.

— Be polite. — Respond with grace and professionalism. — Ask for feedback and offer the same thing when a situation like this occurs.

I think out of all the things we can make decisions on in life, the most important thing is choosing how we view and react to circumstances in our lives. While reacting explosively to an angry comment might come as second nature to the majority of us, we should learn not to let our emotions get the best of us. Self-improvement rarely comes from being closed minded, after all. Instead, consider doing the following when faced with criticism: 1) Listen to what they have to say 2) Pause and take a deep breath 3) Take a moment to craft your response 4) Thank the person and respond gracefully Remember, this only applies to people who have good intentions at heart. For baseless accusations and rude comments, just ignore.

Stay professional, understand feedback, engage with constructive criticism, ignore toxic comments, and use feedback to improve and build strong connections with your audience.

When responding to those online, my number one tip is to always act thoughtfully, and professionally. You aren’t just representing yourself, you’re representing a brand. Respond like you genuinely care, and even if it’s a negative comment, act with grace. Always listen to what they have to say even if you don’t want to.

Se justifier dans ce contexte n'est pas utile, il faut rester ferme et courtois. Renforcer son argumentaire avec des éléments factuels est toujours préférable et permet de conforter son autorité.

Hoy en día, responder con buen humor o con amabilidad parece una norma de otro mundo. Y más si es algo que nos molesta. Seth Godin lo dice muy bien: "The moments when it’s the most difficult to be kind are the moments where it matters the most".

Responding gracefully to criticism and feedback is essential in maintaining a positive reputation and fostering a supportive community in your social media community. 1- Listen and understand 2- Stay calm and composed 3- Acknowledge the feedback 4- Address the concerns 5- Offer solutions or improvements 6- Engage positively 7- Know when to disengage 8- Reflect and learn 9- Show consistency 10- Share positive outcomes By responding gracefully to criticism and feedback, you can turn potentially negative interactions into opportunities for growth and positive engagement.

Responding gracefully to criticism and feedback is essential in maintaining a positive reputation and fostering a supportive community in your social media community. 1- Listen and understand 2- Stay calm and composed 3- Acknowledge the feedback 4- Address the concerns 5- Offer solutions or improvements 6- Engage positively 7- Know when to disengage 8- Reflect and learn 9- Show consistency 10- Share positive outcomes By responding gracefully to criticism and feedback, you can turn potentially negative interactions into opportunities for growth and positive engagement.

Use criticism as a catalyst for learning and adapting your approach: — Stay flexibile. — Adjust your content strategy. — Filter their input when neccesary.

Learn and adapt from social media by actively engaging with our audience, analyzing data and trends, and staying open to feedback. By monitoring metrics such as engagement rates, reach, and audience demographics, we can gain insights into what content resonates best with our followers. Experimenting with different formats, topics, and posting schedules allows us to refine our approach and optimize content for maximum impact. Additionally, staying informed about industry trends, algorithm changes, and emerging platforms ensures we remain relevant and adaptable in an ever-evolving digital landscape.

Having the ability to self-reflect shows a high level of emotional intelligence and self awareness! When people provide you with feedback, look at it as an opportunity to refine your craft. Additionally, thanking them for the feedback can be a sign of emotional maturity and strong leadership skills. The best leaders learn from their mistakes and take every opportunity to improve. Also do not think of yourself as the child in a parent child dynamic. Understand that you are your superiors at work are both adults capable of collaborating on conflict resolution.

Here is why how can build the resilience to handle criticism effectively in the social media career. 1. If you receive positive feedback then , appreciate the customer for taking time and writing feedback. 2. For negative feedback, look for the actionable takeaways when you can implement changes in the areas you think you can. May not be a drastic change but little change. 3. Recognise and celebrate small wins. Say for example one of your customer wrote a social media post mentioning & encouraging broader audience to try out your brand, then highlight it and celebrate with them. 4. When you stay authentic to your values and belives the critics are more likely to be less.The more authentic you stay , the more confident you will be.

I love this question! Be prepared to be criticised a lot, if you work in the field of social media management. Be prepared, that everybody knows everything about social media. Number of times I've received very hurtful comments like:"My children could do this job", "Everybody knows how to make an instagram post", or "If you are so good, why our brand/you don't have a million followers". I receive this feedback calmly and try to dig if there are any constructive comments. Indeed, growing thick skin helps a lot. Just continue learning, improving, remember why you love what you do and be confident in you skills and the value you bring.

If you're going to put yourself out there online, you need to be able to accept that not everyone will love what you do or have to say. And some people will tell you so. The unfortunate truth is that if you're going to read and believe the positive comments, you have to approach the negative ones in the same way. Also, your identity and sense of self-worth should not be tied to the content you produce online. Therefore, what people say about online should not impact how you view yourself in the real world. It's easier said than done, but it's something to strive for.

Tough criticism feels just that - tough. It is totally justifiable that you can feel a bit rubbish; no-one wants to be told what they are doing isn't good enough. Lean on others for support, seek reassurance, look at your past successful work - all of these things put together will hopefully give you a bit of a boost to get back on the horse and keep going. Another quick tip is to make a folder on your phone and screenshot any positive comments/feedback/emails and put them all together. You'll be able to look back and see how wonderful you are!

— Reach to industry leaders and friends for support when dealing with criticism. — They are seeing your situation more clearly and provide strategies for improvement.

La multiplication de ses réseaux permet de trouver l'assistance nécéssaire en étant soi-même en capacité de partager des ressources.

Validate your critics Does the person giving feedback have the expertise, experience to give valid feedback? If not, then give that feedback the respect it deserves.

Stay the course. Don’t let criticism derail your progress or defeat you. While some criticism may be constructive, a lot of it is noise. Confidence in yourself and your abilities goes a long way in social media. There will always be a lot of opinions, but remember why you share content online, analyze the value of your content, and share it with pride.

I think, typically, when someone criticizes you online, they do so for one of three reasons. 1. They have an honest and true criticism. 2. They're looking to get attention. 3. They're just trolls. If I think someone is being genuine, then I approach them in a genuine way, try to understand their position, and fix it as best I can. I find that these genuine actors often become your biggest fans if you take the time to talk to them and understand them. If I think someone is just trying to get attention, I ignore them. Interacting with them is just going to embolden them. If I think someone is just a troll, I either ignore them or if I'm feeling spicy, I engage and put them in their place.

Hay que ser como uno es en la vida , transparente. Al fin y al cabo somos humanos. La diferencia es la forma de relacionarnos

Seek out critiques! I solicit feedback from my audience all the time. I want to know what they’re thinking, what they like. I invest a lot of time and effort into planning my content and I need to know what they like. Sometimes the feedback hurts my ego, but I’d rather have “negative” feedback than silence. Another tip is to listen to feedback, but keep your goals at the forefront. I’ve received feedback that some of my services are “too expensive”. I know the pricing strategy I have in place, and the type of customer I’m trying to attract. I’m grateful for the feedback and instead of lowering the price, I’m going to be more diligent in explaining how much value the service brings and why its worth the price.

One thing I’d like to add is not to let those online, who are making negative comments, personally hurt you. I know it’s hard, but don’t take it personally when trolls are trolling you. Maintain professionalism and realize that they aren’t talking to YOU (if you’re posting through a brand account). They are speaking to the brand, you’re just the representative. So never take things personally in that aspect, just keep it professional and light.