You're interviewing for a patient advocacy role. How can you prove you're a problem solver?

I was sitting with my son with his math homework. The question asked that he show how he got to the answer. There were three that immediately popped into my head. I explained each one and let him choose the one he understand the best, it rather more comfortable with. The same approach must be taken during advocacy.

I like to outline my systematic approach. I provide my clients with a "Problems & Pet Peeves List" to identify challenges and then show them how to prioritize them using a "Top 10 Priorities List." We categorize these issues and pinpoint the most critical ones to address first. From there, I guide them in creating a "Things to Do List," establishing a step-by-step action plan. This method demonstrates my ability to analyze complex problems, break them down into manageable tasks, and devise effective solutions. It also highlights my commitment to empowering clients with actionable strategies and fostering a sense of control and direction. This approach showcases my problem-solving prowess and my capacity to facilitate meaningful change.

I always recommend asking a question along the lines of "What does success look like in this role?" when interviewing. It shows that you want to do well, but will also give you important insight should you get the position.

When asking the questions remember to engage. Not just ask and write, but also empathise and be a human. Sometimes a non related questions but still personal, can open doors to new thoughts and that allow bonds.

The questions I prioritize during interviews revolve around understanding challenges, goals, and expectations, as well as past experiences and strategies. This approach helps uncover effective solutions and areas for improvement. For instance, I often inquire about frustrations, past trials, and desired achievements, asking questions like "What frustrates you the most right now?" and "What do you most hope to accomplish?" Based on the responses, I aim to demonstrate my comprehension by proposing potential solutions and gauging their alignment with desired outcomes. Would addressing (a,b,c) resonate with your objectives?

I often express to my clients the importance of honesty in our collaboration. I explain that while I typically follow an approach that has proven effective for most individuals, it's critical to tailor it to their unique preferences and needs. I emphasize that their openness and honesty are paramount. If something doesn't resonate with them, I encourage them to communicate by saying, 'I'm sorry but that doesn't work for me.' Together, we explore alternative solutions to ensure their satisfaction. My ultimate goal is to serve them best, acknowledging that one approach doesn't fit all. Therefore, discovering what works best for each client is essential for our mutual success.