What do you do if your remote clients are difficult to connect with?
In the digital age, connecting with remote clients can sometimes feel like navigating a maze. Without the benefit of face-to-face interaction, establishing a strong rapport and maintaining clear communication channels can be challenging. You may find yourself dealing with time zone differences, cultural barriers, or simply the occasional unresponsive client. But don't fret; there are strategies to enhance your virtual collaboration and ensure your marketing efforts don't fall on deaf ears.
Understanding your clients' preferred methods of communication is crucial in fostering a strong connection. Some may favor emails for their record-keeping convenience, while others might prefer the immediacy of instant messaging or video calls for a more personal touch. By asking directly or observing their communication patterns, you can tailor your approach to suit their needs. This not only shows respect for their preferences but also increases the likelihood of timely and effective interactions.
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Sruthi Sreekumar
Growth Manager @ Signzy | Computer Science Engineering Grad | Growth Marketer | Content Writer and Editor
Understanding your clients' communication preferences is essential for effective engagement. Whether they prefer emails for record-keeping or instant messaging for immediacy, adapting to their needs fosters stronger connections. Utilizing technology enhances reach, enabling meaningful interactions and valuable insights across diverse locations.
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Mark Ledlow
President of Ledlow Security Group Marine Corps Service-Disabled Veteran Company, giving our Veterans and Retired Law Enforcement Hope and Purpose in the Security Industry. Podcast Host of The Fearless Mindset
1 Set up a call 2 Set Expectations 3 Execute Projects Deploy 4Re Assess 15 Days 30 Days to meet Expectations. Debrief after project is complete.
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Helen Burton
Communication is key! I never tire of saying it. A good relationship is built on trust and clear communication. People want to deal with people, not automated messages, or machines. In order to build a good relationship with that remote customer, you need to connect with them (as humans), ensure they feel heard and valued. Establish what their needs are, and ensure you cater to them as best you can in the most humanly possible way, and show an interest in them! They are people after all, not numbers on a spreadsheet. We can embrace modern technology to make these connections possible; videocalls, online tools, personalised emails, and just straight forward courteous, friendly communication.
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Hitul Mistry
Founder @ Insurnest | Insurance Industry Technology Expert
When dealing with remote clients who are difficult to connect with, it's important to approach the situation with patience, flexibility, and effective communication strategies. Here are some steps you can take: 1. Try to find root cause of problem 2. Reach Out via Different Channels 3. Be Flexible with Timing 4. Provide Clear Communication and set expectations 5. Persistently Follow Up 6. Offer Assistance 7. Build Rapport and Trust 8. Seek Feedback from the Client 9. Utilize Collaboration Tools such as Jira, Asana, Trello etc.
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Scott Greenfield, PMP®
Marketing Project Manager | Certified in Project Management & Digital Marketing | 90s R&B enthusiast
In my experience, any awkwardness with remote clients stems from one of two things: assuming how they prefer to communicate; or, treating the client relationship as a business transaction instead of a collaboration between two human beings. It pays dividends to ask your clients directly how they like to communicate (phone vs. video calls, email, chat) and default to whatever makes the client comfortable. Also, you can express interest in the client's life outside of their role (if they feel comfortable sharing) to make the business meeting a relationship-building exercise instead.
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Stanislav Savchenko
Creating Digital Solutions at Unibrix | Award-winning team of web-developers
When faced with difficult-to-connect remote clients as a sales manager at an IT outsource company, here's what you can do: Be persistent yet respectful in your follow-ups. Offer flexibility in meeting times to accommodate their schedule. Use technology like video calls and instant messaging to facilitate communication. Assign a dedicated account manager for personalized assistance. Seek feedback to improve communication methods. Build rapport and trust by understanding their needs. Stay patient and understanding throughout the process.
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Suzette McDowell, IOM
Seasoned Marketing Leader, Brand Marketer, and Strategic Storyteller
To foster genuine connections with remote clients who may be challenging to engage, it's crucial to approach communication with empathy and authenticity. Taking the time to understand their individual preferences and needs demonstrates a sincere interest in their success. I believe in infusing conversations with warmth and personal touches, making clients feel valued and understood. Alongside professional strategies like scheduling regular check-ins and leveraging technology, adding a personal touch can truly make a difference in building strong, lasting relationships.
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Anurag Pal 🚀
Generating Qualified Leads with my Marketing Strategies within 60 days | I write about Marketing and Personal Development
Some people like using emails because they can keep a record of what's been said. Others prefer instant messaging or video calls because they feel more personal and quick. By asking them directly or watching how they usually communicate, you can adapt how you talk to them.
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Ardiani C.
Virtual Assistant | Customer Service | Remote Work Enthusiast
To connect with difficult remote clients, establish clear communication channels, actively listen to their concerns, show empathy, schedule regular check-ins, adapt communication styles to their preferences, utilize video conferencing for face-to-face interaction, and seek feedback to improve communication.
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Paras Kadam
Fresher/Enthusiastic mind/Searching for an internship to showcase my skills
Well I don't have any experience in the field but apart from clients this is a common issue for students. So, to answer the question you can ask for guidance from the same background to have a better understanding of the clients ask and use mediators to establish trust
Clear expectations regarding response times and availability can mitigate misunderstandings. Establishing a mutual agreement on when and how often you will communicate helps set a rhythm to your interactions. This could mean scheduling regular check-ins or setting specific hours during which you're both available to discuss projects. Such predictability can ease the strain of remote collaboration and create a more structured environment for both parties.
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Eloise Holder
Founder + CEO at ZEMBR | Chocolate-Fueled Problem Solver 🍫| Helping Busy Execs Achieve More Success with Less Stress by Providing the Virtual Team + Toolbox they need to Grow ⚡
Our remote client onboarding process includes outlining up front communication expectations. We ask all clients to commit a meeting/communication pulse and book it in recurring from the start of the job. This means that there is always a chance to speak with them in the diary and coming up. We confirm what their preferred methods of communication are upfront, and adapt to suit them. Most important is setting the expectation of frequency and how you wish them to communicate!
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Anurag Pal 🚀
Generating Qualified Leads with my Marketing Strategies within 60 days | I write about Marketing and Personal Development
Setting expectations for communication and availability is super important to avoid confusion. When you agree on how quickly you'll reply and when you'll be around to chat, it makes working together smoother.
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Paul Keijzers [MVP]
Microsoft MVP Modern Work ● Empowering Businesses with Microsoft 365 ● Content Creator ● Your Navigator for Microsoft Technologies 💪
It is very important to set expectations this is one Most companies tent to forget. And always try to over deliver instead of coming back that it is a extra cost
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Jennifer Polk
CMO | CMXO | Chief Marketing and Digital Experience Officer | Growth Marketer | CHIEF Member | AMA Chicago Board Member | Former Gartner Analyst | MBA, Strategic Management
Establish up front service level agreements for you and your team's availability and ask for a commitment from client to ensure you're able to meet expectations for deliverables and timelines. You'll need to be flexible because things do come up, but you can set boundaries to mitigate the risk of last minute cancellations and no-shows for meetings. For example, some providers charge a flat fee or percentage of the service cost for a no-show or offer a limited number of rescheduled meetings. It's important, if you plan to take these steps, that this is written into your SOW, SLA or contract and called out to clients in a way that doesn't alienate them but does ensure they're away of these implications.
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Nienke Nina Keizer
👩💻 Nomadic Entrepreneur 5+ years 👯♀️ Supporting entrepreneurs w/ Aligned Marketing & Business Tactics That Feel Human 💎 Host of the Digital Nomads Daily Podcast 🎙️
When we onboard new clients, we always follow a process including communication guidelines. All our clients are remote and so is our team, so we prioritize that these guidelines are received, sent and marked as read before we start doing the work. So if you add this to your Client onboarding process and have it signed off before you start you can always go back to the ''guidelines'' when things aren't running smoothly. This can mean that you need to make some adjustments from time to time. From my experience having worked with distributed teams and clients for 10+ years, flexibility & open communication are key.
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Sylvester Raymond
I help plan your software project’s business success before we write your code. As seen on CBS8, Univision, in SDVoyager Magazine and Forbes. Robots for 🏨, restaurant, 🎰 BBB Winner 🏆 Torch Award 2023 in Category 1
Once you’ve assessed with them what’s going on in remote communication you can both set expectations that are reasonable for both of you. Document them for easy reference. “A dull pencil is better than a sharp memory.” Be patient with each other as you both adjust to a better way to communicate. Assess and adjust as you go until you come to the best way for you to work together.
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
It is imperative to establish clear and concise expectations regarding communication frequency, response times, and preferred channels. It is recommended that you engage in a discussion with your client to mutually agree upon these expectations in order to foster alignment and prevent any potential misunderstandings.
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A S M Shawon
"Digital Strategy Manager at Shikkha.xyz || EX Datasoft System Bangladesh | EX GCL Group | EX Mitchael International Company LTD. | Driving Online Success Through Data-Driven Strategies"
Setting clear expectations on response times and availability prevents misunderstandings. Agree on communication frequency and timing to establish a rhythm. This might include regular check-ins or defined availability hours. Predictability eases remote collaboration and fosters a structured environment.
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Williams Elijah
Open for; Management, Creativity, Critical Thinking, Negotiation, Real Estate, Digital Marketing, Consultation/Agency, Graphic Design & more // let’s connect. In God we Trust.
Build a set of guiding tools like; when you and your clients can communicate and deliberate, plus the absolute working hours for both you and your clients will present to you more respect and contribute greatly to your growth and recommendations.
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Florian Walk
Geschäftsführer von IntelliMark - intelligentes Marketing und Vertrieb, KI-Automationen
Feste Feedbackzeiten zu setzten ist sehr wichtig. Es sollte immer kommuniziert sein wie schnell man mit einer Antwort rechnet und rechnen kann. Das erhöht außerdem das gegenseitige Vertrauen und erzeugt ein starkes commitment
Embracing technology can bridge the gap between you and your remote clients. Tools like project management software or collaborative platforms enable you to share updates, track progress, and maintain transparency. Video conferencing can replicate face-to-face meetings, making interactions more personal. By integrating these tools into your workflow, you create a shared virtual space that fosters collaboration and keeps everyone on the same page.
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Anurag Pal 🚀
Generating Qualified Leads with my Marketing Strategies within 60 days | I write about Marketing and Personal Development
Using technology can help you connect better with clients who are far away. There are tools like project management software or websites where you can work together on projects. These tools let you share updates, see how things are going, and keep everyone informed.
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Paul Keijzers [MVP]
Microsoft MVP Modern Work ● Empowering Businesses with Microsoft 365 ● Content Creator ● Your Navigator for Microsoft Technologies 💪
Make sure you use the right tools. In my case Microsoft Teams is the key tool to use incombination with Github and Copilot it brings all the value you need to the table
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
Employ a range of communication tools and technologies to enhance connectivity. Video conferencing, screen-sharing, project management platforms, and instant messaging can effectively mitigate geographical barriers and foster a cohesive collaboration environment.
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Williams Elijah
Open for; Management, Creativity, Critical Thinking, Negotiation, Real Estate, Digital Marketing, Consultation/Agency, Graphic Design & more // let’s connect. In God we Trust.
I completely agree to the need to leverage on Technological tools for free and productive communication with your clients . Mailing, texting, voice-note-calls and even video-calls are essential technological tools for forecasting communication with your virtual clients and build more credibility as an individual, team or a network for contributing greatly to your experience.
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Brice Anderson
Digital Marketing
While I agree video conferencing is great there are other ways to package up client updates that allow you to have an asynchronous video experience. You can record product demos, website updates, presentations, and other things using softwares like Loom and shoot over a video update that’s sure to delight your client while remaining flexible given how difficult it is to connect with them.
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Robin Das ↗️
Disruptive solutions to improve the lives of leading marketers & marketing agencies.
Of course its important to use the right tools, but its also very important to not make a specific tool a mandate for the client just because its convenient to you. Sometimes if the client is not comfortable, the tool can change but the essence of collaboration should not be lost in the midst of technology. Ive seen many meetings and discussions where 50% of the time is just discussed about tech issues related to the meeting.
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A S M Shawon
"Digital Strategy Manager at Shikkha.xyz || EX Datasoft System Bangladesh | EX GCL Group | EX Mitchael International Company LTD. | Driving Online Success Through Data-Driven Strategies"
Leveraging technology connects you with remote clients. Project management software and collaborative platforms facilitate updates and transparency. Video conferencing mimics face-to-face meetings for personal interactions. Integrating these tools creates a virtual space for collaboration and alignment.
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Shreya Mestry
Senior Associate - Corporate Finance and Strategy
In my experience, geographical distance can make building rapport with remote clients a challenge. However, technology has been a game-changer! Utilizing video conferencing, project management tools, and instant messaging bridges the physical gap and fosters clear communication, keeping everyone feeling connected and in sync.
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Florian Walk
Geschäftsführer von IntelliMark - intelligentes Marketing und Vertrieb, KI-Automationen
Technologie zu nutzen ist extrem wichtig, wichtig ist aber auch die richten Tools einzusetzen um den Kunden nicht mit Unübersichtlichkeit zu nerven und durcheinander zu bringen. Alles sollte ineinandergreifen und einfach zu bedienen sein. Also am Besten alles in einer Welt nutzen wir MS oder Google
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Sascha Zöller
Marketing muss wieder vorstellbar werden! 💯Lerne, wie Du Deine Produkte klar, punktgenau und auf Fernseh-Niveau präsentierst. 🚀So gewinnst Du Kunden wie am Fließband. ✅
As long as the technology transmits audio and video of real people without AI, it is useful for communication. Today, AI supports us in our daily work. However, it can also lead to human emotions and facial expressions being transmitted and interpreted incorrectly.
Building rapport with remote clients goes beyond mere project updates; it's about creating a connection that transcends physical distance. Share insights into your work culture, celebrate milestones together, or occasionally engage in light conversation about non-work-related topics. These gestures can humanize the virtual experience and cultivate a sense of camaraderie, making your clients more engaged and responsive.
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Conor Madden
I believe if you build rapport, lot of the other things fall into place. Its often hard to do but if we really engage, building rapport will ultimately build a relationship. High value (low volume) customers will require time, while you'll have to leverage technology to build rapport with a larger (high volume) group of customers.
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A S M Shawon
"Digital Strategy Manager at Shikkha.xyz || EX Datasoft System Bangladesh | EX GCL Group | EX Mitchael International Company LTD. | Driving Online Success Through Data-Driven Strategies"
Fostering rapport with remote clients goes beyond project updates. Share work culture insights, celebrate milestones, or engage in non-work conversations. Humanizing the virtual experience cultivates camaraderie and boosts client engagement.
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Alexandra 📊 Lazarenko
IU Kelley Honors Student | Finance + Accounting + Marketing | LinkedIn Poll Lady 📊
If you only contact your client about project updates, you're unlikely to build a long-lasting connection with them, especially since remote connections are generally more difficult to build than in-person ones. Hence, don't be afraid to share more of your professional (and sometimes personal) life with your clients - it makes you appear more human, well-rounded, and empathetic.
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Anurag Pal 🚀
Generating Qualified Leads with my Marketing Strategies within 60 days | I write about Marketing and Personal Development
Building rapport with clients who are remote means more than just sharing project updates; it's about making a connection that goes beyond the distance between us. We can do this by giving insights into our work culture, celebrating achievements together
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Adrián Cortizas Vivero
Head of Marketing
Establecer una relación con los clientes remotos implica mucho más que simplemente proporcionar actualizaciones del proyecto; se trata de construir una conexión que vaya más allá de la distancia física. Comparta detalles sobre su cultura laboral, celebre hitos juntos y participe ocasionalmente en conversaciones informales sobre temas no relacionados con el trabajo. Estos gestos pueden humanizar la experiencia virtual y fomentar un sentido de camaradería, lo que hace que sus clientes se sientan más comprometidos y receptivos.
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Melissa Justus
Medicare Sales Agent
Being honest upfront and emphatic to the clients personal life and needs helps establish a more lasting relationship. Addressing concerns as soon as possible and providing clear information helps avoid confusion and further establish rapport.
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
It is important to prioritize building a personal connection with your client, even in a remote working environment. We recommend scheduling virtual meetings or calls to better understand their background and interests, engage in non-work-related discussions, and identify common ground. This approach helps foster a stronger relationship and enhances collaboration between you and your client.
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Kelsey Brady
Director of Business Development
Communication is the pinnacle of any good relationship, but GOOD communication is the pinnacle of a GREAT relationship. When your customers only expect to hear from you when you need something or it’s time to renew their contract, you can’t exactly expect them to be happy to hear from you. Building rapport is more than just having answers to questions. Get to know your customers, and your contacts especially. Make your name be a pleasant addition to their inbox.
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Florian Walk
Geschäftsführer von IntelliMark - intelligentes Marketing und Vertrieb, KI-Automationen
Desto privater eine Bindung ist desto höher ist das commitment. Schaffe ich es dem Kunden nichtmal zum Geburtstag zu gratulieren oder zur Geburt seines Kindes habe ich etwas falsch gemacht. Auch Remote sollte man daran denken das der gegenüber ein Mensch ist und auch dieser auf einer Gefühlsebene abgeholt werden muss - das erleichtert dann auch die generelle Zusammenarbeit
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Jalil Nawaz
Human centered, Technology innovator
we used to send a personalized care package to their office. This gesture helped break the ice and showed that we valued them not just as a client but as partners, leading to a more open and trusting relationship
If a remote client becomes unresponsive, it's important to follow up without being intrusive. A gentle reminder about unanswered emails or a check-in to see if they need further assistance can prompt a reply. However, it's also important to respect their time and possible constraints they might be facing. Patience and understanding are key in maintaining a positive relationship, even when communication lulls.
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Maria-Liisa Bruckert
Top 20 Women in AI | Founder of IQONIC.AI | Podcast Host IQONIC Talks | Keynote Speaker | Serial Entrepreneur | Transformation Coach | Startup Advisor
Hybrid or remote relationships are always a challenge. Expectations should be set clear. Make sure the relation is as personal as possible. Therefore video is important. If people have a personal relationship, they are more responsive and with trust which refers in a higher chance of project conversion.
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Anurag Pal 🚀
Generating Qualified Leads with my Marketing Strategies within 60 days | I write about Marketing and Personal Development
You can send a friendly email reminding them about your previous message or check in to see if they need any help. It's important to remember that they might be busy or dealing with other things, so being patient is really important.
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Raphaël Masvigner
Co-Founder @ Circul'R I Speaker I Sustainability Board Member I Helping companies to tackle climate change thanks to circular economy
Reaching people through emailing is becoming more complex. So it could be interesting to use a three step approach if you do not get any answers to your emails. First week: you can send news emails bringing added value to your target. Second week : use text messages, short but impactful, in the early morning to see if your target got the message. If not, phone call at the right time in order not to disturb your target.
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Fouziya Khan
RA
f a remote client becomes unresponsive, it's important to follow up without being intrusive. A gentle reminder about unanswered emails or a check-in to see if they need further assistance can prompt a reply. However, it's also important to respect their time and possible constraints they might be facing. Patience and understanding are key in maintaining a positive relationship, even when communication lulls
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Paul Keijzers [MVP]
Microsoft MVP Modern Work ● Empowering Businesses with Microsoft 365 ● Content Creator ● Your Navigator for Microsoft Technologies 💪
This is one that a lot of companies forget to follow up after they are ready or in the middle of the project. Making sure you talk to people and inform them about the status.
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Rida Abbas
Social Media Marketing Specialist at Spectrum-VMLYR
Yes that's righta gentle reminder can help them to check back in case they have missed out. " Soft reminder" its a subtle way of reminding them.
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Elle C.
Marketing Specialist - Empowering Digital Engineering
Clarify project goals and timelines to align expectations and build trust through reliability and transparency. Set clear expectations on communication frequency and preferred channels. Maintain persistence while respecting client boundaries and be flexible with timing to accommodate different schedules.
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Gleb K.
Let’s get it
Always be follow-uping Every follow got to uncover and highlight your product If you are not in touch with your client more than 3 weeks straight, there we have a problem
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Jamilah Tawfiq Morrar
Senior Partnerships Manager at Startup Grind
Stay Connected: The Power of Consistent Follow-Up In remote relationships, consistent follow-up is essential. It demonstrates that you value the connection and stay interested in their life, even with hectic schedules. Personalized Touches Matter Reach out through various channels to show you put thought into connecting. Emails, LinkedIn messages, and phone calls (for established contacts) are all valuable. Finding the Follow-Up Sweet Spot While staying in touch is important, avoid being overly persistent. Patience is key. Respect their time, and let your follow-up pace reflect your understanding of their needs. This builds trust and fosters a stronger relationship.
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
In situations where communication with a client is challenging, it is recommended to maintain persistence by utilizing various channels such as email, phone, and messaging. It is important to exercise caution in order to avoid overwhelming the client, and to tailor your approach according to their communication preferences.
Lastly, be prepared to adapt your strategies if certain methods aren't yielding results. If emails go unanswered, try a phone call or a messaging app. Sometimes, switching up the medium can re-engage a client who has grown accustomed to a certain pattern of communication. Being flexible and responsive to the dynamics of remote collaboration can ultimately lead to more fruitful interactions with your clients.
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Amit Tripathi
Manager, Critical Accounts Program (India and EMEA) at Red Hat
Invite them to summits, conferences, meets or events and highlight "What's in for them" along with names of their competitors joining the event (you can strategies around it)
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Heloisa Zen
Business Development | Account Manager | B2B | SaaS | Hospitality
In my perspective, flexibility is the most important point. While a company may have set rules, fostering open discussions about all possibilities is crucial, considering the diversity across countries and individuals. Adapting strategies stands as the primary means to effectively reach our targets.
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Ipojucan Rocha
Senior Executive in the healthcare market of medical devices and equipment
Eu pergunto para o cliente qual o melhor caminho com ele, e me adapto. Costumo dizer que quase todas respostas podem ser encontradas diretamente com os clientes, é só se comunicar.
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Jalil Nawaz
Human centered, Technology innovator
Realizing that our standard project update format was not engaging for another client, we adapted by creating more visual and concise updates
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Kelly Anne Parker
Founder of Send Ribbon acquired by UrbanStems Founder of B2BKP | Advisor | Speaker I Coach
One thing I found helpful is finding something in common outside of work, whether it’s a television show, shared hobby, or recommendation of a new recipe - finding common ground in a persons 5 to 9 life will allow for rapport and stronger communication while working together in their 9 to 5 life.
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
In cases where initial strategies do not produce the desired outcomes, it is advisable to demonstrate flexibility and adaptability in approach. Consider experimenting with various communication methods, frequencies, or potentially adjusting working hours to better accommodate the availability of clients.
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Fred Nazarian
Solutions pour conquérir et fidéliser
Évidemment, il paraît indiscutable de respecter les préférences du client en matière de communication, notamment lorsqu’il s’agit d’être dans la continuation d’une prestation. Cependant une approche disruptive construite sur une évolution de l’existant ou d’une nouveauté peut contribuer à renforcer ou même dynamiser une relation. Si vous êtes habituellement à l’écrit, prenez le téléphone pour annoncer une nouveauté, organisez un déjeuner pour fêter un anniversaire de collaboration… Pour faire avancer les choses il faut commencer par les bouger…
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Antonio Marcos Vian
Especialista em Vendas B2B e Custeio Industrial. Te ajudo a transformar seu negócio, através de estratégias de aumento de vendas e melhor lucratividade de forma consistente.
Não somente você precisa optar por outros meios de comunicação como o formato de comunicação também importa, alguns clientes gostam de fortamto de vídeos, outros e-mail outros relatórios escritos e gráficos, por isso é importante agrupar os clientes com características parecidas que preferem esse ou aquele método. Para não se tornar enjoativo mude os canais, formatos e o tempo de intervalo.
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Raquel Carvalho
Estrategista Digital / CEO Agência Astron
Adaptar as estratégias a realidade do cliente de forma que facilite a comunicação com a agência. Estratégias são adotáveis e um bom gestor de marketing consegue defini-las
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Dan Soldner
CEO at Vye
Buy a plane ticket, go see them. Shadow, absorb culture, listen, go eat together, do something adventurous, golf... connect authentically! Once or twice per year can go a long way
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Harsh Jani
Founder of Shiksha Finder || CEO GWSF Ventures PVT LTD || NextJS Dev ||2X SSIP Grantee ||Student SSIP CoOrdinator
I would use Google meet and different online platforms so that I can give as much information as I want to to our remote clients
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Sara Hassouneh
Marketing Executive @ Legal Circle | AI-driven digital marketing campaigns
provide examples or personal experiences of successfully addressing communication challenges with remote clients, and discuss the strategies that were implemented to achieve positive outcomes. It's important to recognize and respect different cultures when working with clients from diverse backgrounds. This helps with communication and building trust, leading to better outcomes in the professional relationship. Being aware of cultural differences allows professionals to adapt their approach to meet each client's needs. This cultural understanding is key to creating a welcoming environment where all clients feel important and understood.
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