How do you evaluate the ROI and benefits of AI for maintenance management?
Artificial intelligence (AI) can help maintenance managers improve their decision-making, optimize their resources, and reduce their costs and risks. But how can you measure the impact and return on investment (ROI) of AI for maintenance management? In this article, we will cover six steps to evaluate the benefits and challenges of AI for maintenance management, and how to align them with your business goals and strategy.
To evaluate the ROI and benefits of AI for maintenance management, the first step is to define your objectives and key performance indicators (KPIs). Consider the specific problems or opportunities that you want to address with AI, and how you will measure the success and value of your AI solution. Common objectives and KPIs for maintenance management include increasing asset availability and reliability, reducing maintenance costs and downtime, enhancing safety and compliance, and improving customer satisfaction and retention.
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Rezgar jahandideh
CEO at MARS | Asset Management and Reliability Consultant | Asset Data Analyst | BPM professional
To assess the ROI and benefits of AI in maintenance management, consider factors like reduced downtime, optimized resource allocation, and predictive maintenance capabilities. Calculate cost savings from fewer unexpected breakdowns and enhanced equipment lifespan due to proactive upkeep. Evaluate efficiency gains in scheduling and task prioritization through AI-driven analytics and automation. Measure improvements in safety and regulatory compliance achieved through AI-powered monitoring and risk assessment. Finally, track the impact on overall operational performance and customer satisfaction to gauge the holistic benefits.
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Praveen Gupta CMRP, ARP-A, VA Cat III, UL L1, FCVS
Certified Mobius VA/ARP Trainer, CMRP, Ultrasound L1 Certified Industry 4.0 Leader, Experienced Application Engineer, Strategic Sales Manager, Business Growth Leader, RCM Consultant
AI-powered maintenance management offers significant advantages, and assessing its ROI involves considering both the rewards and challenges. Some key benefits are- - Increased Asset Uptime (AI-powered MM could reduce downtime by as much as 30-50%) - Reduced Maintenance Costs (By as much as 50%) - Improved Plant, Equipment & Personnel Safety - Enhanced Operational Efficiency - Managing more critical & essential Plant Assets with less manpower However, we should also recognize the challenges: - Data Quality: Reliable data is crucial for accurate predictions. - Skills Gap: Organizations need skilled personnel to implement and manage AI systems. Security Concerns: Protecting sensitive data and ensuring a robust cybersecurity framework.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
When evaluating AI for maintenance, setting clear and specific objectives is key. These objectives should be Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). Here are some examples: -Reduce Machine Downtime by 20%: Implement AI predictive maintenance algorithms to decrease unplanned downtime by 20% within the next 12 months. -Increase Asset Life by 15%: Use AI to optimize maintenance schedules and practices to extend the life of critical assets by 15% over the next 18 months. -Cut Maintenance Costs by 7%: Deploy AI-driven maintenance optimization strategies to reduce overall maintenance costs by 25% within the next year.
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Gustavo Pino Avegno
Unusually Eco-Engineer | Innovating for a better sustainable future | ex-Veolia, ex-Holcim
Beneficios de IA: tangibles + intangibles → «Tiempo. Dinero. Expectativas» La IA no es solo una herramienta tecnológica, es una aliada estratégica en la gestión del mantenimiento. Con decisiones informadas que nos lleven a una mayor eficiencia, confiabilidad y rentabilidad en nuestras Operaciones de Planta. Beneficios tangibles: ➤ Reducción de costos de mantenimiento. ➤ Extensión de la vida útil de los activos. ➤ Mejora de la eficiencia operativa. Beneficios intangibles: ➤ Mejora de la seguridad. ➤ Mayor satisfacción del cliente. ➤ Mejora de la toma de decisiones.
In order to evaluate the ROI and benefits of AI for maintenance management, you need to assess your data and capabilities. Data is essential for AI, so make sure you have enough quality, relevant, and accessible data to train and deploy your AI solution. Additionally, you must have the right skills, tools, and infrastructure to support your AI project. To get started, ask yourself questions such as: What data sources and formats do you have for assets, operations, and maintenance activities? How do you collect, store, manage, and analyze your data? What are the gaps in data availability, quality, and integration? What are the current capabilities and limitations of your maintenance team and systems? What technical and organizational requirements and constraints do you need to consider for your AI solution?
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
The main challenge in an industrial plant is the diversity of sensors with different communication protocols and formats. Establish data governance for proper integration and secure storage. Analyze IT infrastructure and communication protocols before starting an AI project, considering portable data collectors used by analysts for periodic routines.
Choosing your AI approach is the third step to evaluate the ROI and benefits of AI for maintenance management. There are different types and levels of AI that can be applied to maintenance management based on your objectives, data, and capabilities. Descriptive analytics involves using AI to summarize and visualize data and identify patterns and trends. Diagnostic analytics uses AI to explain why something happened and what factors influenced it. Predictive analytics uses AI to forecast what will happen and what actions are needed. Lastly, prescriptive analytics uses AI to recommend what actions to take and optimize the outcomes.
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Igor Marinelli
🧢 Founder, CEO at TRACTIAN
Always remember to use First Principles Thinking. It doesn't make sense to use a technology just because it's trendy. What is the objective you want to achieve? What is your real problem? Remember: AI is an enabler, not the end goal.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
Begin AI with statistical analysis and correlations between maintenance activities and asset condition monitoring. AI can predict maintenance activities based on detected conditions and prescribe optimal corrective actions. Another application is optimizing maintenance routines based on condition-based routes rather than periodic ones.
The fourth step to evaluate the ROI and benefits of AI for maintenance management is to implement and test your AI solution. This involves developing, deploying, and validating your AI solution in a real or simulated environment, and measuring its performance and impact. You should also consider the ethical, legal, and social implications of your AI solution, such as designing and integrating it with existing systems, training and testing its accuracy, reliability, and robustness, monitoring and improving it over time, communicating it to stakeholders and users, and protecting the privacy, security, and rights of your data.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
Always conduct a pilot plan to validate hypotheses for ROI calculation. Adjust benefit calculations to more realistic, use case-based terms during the pilot. This ensures the AI solution meets expected performance and impact.
The fifth step to evaluate the ROI and benefits of AI for maintenance management is to calculate your ROI and benefits. This involves comparing the costs and benefits of your AI solution with your baseline or alternative scenarios, and quantifying the value and impact of your AI solution. Additionally, it is important to consider the intangible and indirect benefits and costs of your AI solution, such as customer loyalty, brand reputation, or employee satisfaction. To do so, you can use cost-benefit analysis to compare the total costs and benefits of your AI solution over a specific period, net present value to discount the future costs and benefits of your AI solution to their present value, internal rate of return to find the interest rate that makes the net present value of your AI solution zero, or payback period to find the time it takes for your AI solution to recover its initial costs.
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Ryan Chan, CMRP
Founder and CEO at UpKeep | Forbes 30 Under (Now Over) 30
It's all about the numbers and real impact. Look at Siemens for example: They measure how AI has helped them by keeping an eye on how often maintenance is needed, how long repairs take, and how much they spend on parts, before and after bringing AI into the picture. They also look at how AI boosts overall production efficiency and energy savings. Therefore, with AI-driven predictive maintenance, they’ve managed to cut down on unexpected breakdowns and make their machines last longer. When you calculate ROI from savings and improvements to the money spent on AI tech and training. Siemens' experience shows that AI not only pays off but can significantly enhance operations and save costs in the long run.
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Henry R.
Maintenance planner | Industrial Engineering Degree | Electronics | MEng Maintenance Management | LSS Green Belt | ISO 9001 | Maintenance and Reliability Management | SAP PM | Projects | Operations
Se pueden considerar los ingresos adicionales generados por una mayor disponibilidad de equipos y una mejor calidad del producto. En términos cualitativos, se pueden evaluar los beneficios intangibles, como la mejora de la seguridad, la satisfacción del cliente y la reputación de la marca. Es fundamental realizar un análisis exhaustivo que tenga en cuenta tanto los costos como los beneficios tangibles e intangibles de la implementación de la IA en la gestión del mantenimiento para tomar decisiones informadas y maximizar el valor agregado para la organización.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
The hardest part of calculating ROI in maintenance is quantifying benefits. This can be directly through indicators or by improving equipment productivity, leading to better production and quality. Often, boards demand these savings reflected in P&L statements, causing conflicts with maintenance managers who defend their budgets from reductions.
The sixth and final step to evaluate the ROI and benefits of AI for maintenance management is to review and refine your AI solution. This involves analyzing the results and feedback from your AI solution to identify its strengths, weaknesses, opportunities, and threats. Additionally, you should compare your actual performance and impact with your expected objectives and KPIs, and adjust your AI solution accordingly. To review and refine your AI solution, consider conducting a SWOT analysis, reviewing data quality, availability, and integration, assessing model accuracy, reliability, and robustness, evaluating usability, adoption, and satisfaction, assessing ethics, legality, and accountability, refining design features and parameters, refining implementation deployment and integration, and refining monitoring evaluation and improvement.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
Based on pilot results, adjust ROI calculations using empirical data from AI or Machine Learning applications. This ensures that the AI solution continuously meets or exceeds expected objectives and KPIs.
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Carlos E. Torres
Transforming predictive maintenance to boost industrial productivity with proven savings | CEO
In my experience, starting small and scaling AI solutions based on initial success helps in managing stakeholder expectations and ensures continuous improvement. Regularly update and refine AI models with new data to maintain accuracy and relevance.
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