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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32090 Views
  • 186 replies
  • 46 kudos

Re-activate a cancelled Nest subscription

A few months ago we moved to a different state. Right before we moved, I canceled my Nest subscription. It is set to cancel in August. However, I want to re-active the subscription and do not see any way of doing so. Do I just need to re-purchase onc...

Nest Aware Renewal

My nest aware was renewed a few days before I moved. I tried to cancel but will not let me cancel until my next billing date, which is a year away. I tried calling the help person for Google but she said she cannot give me any kind of refund and coul...

Ihateyou by Community Member
  • 51 Views
  • 1 replies
  • 0 kudos

Nest issues reset password

I can’t log into my nest app and when I try to reset password, it sends verification code to my old phone number that I no longer own. How do I change and update my number without having access to my account?

What can be done with a Nest Aware (1st gen) subscription?

I got the notification a while back that my camera support was going to end and they provided me with a replacement Nest camera. Stupidly, I didn't test things out with the new camera (Nest cam wired) and only recently got around to setting it up. Tu...

Continuous camera and history problems

I am sick of Google Nest Cameras. I am along time user going back to Nest. I have nothing but problems with the cameras. I am paying for two Nest Aware accounts and still can't get history. I have purchased a new camera and after multiple support cal...

Overcharged for Nest Aware Plus upgrade

Flatmate has been overcharged for an upgrade. Contacted customer care and escalated it 3 seperate times, each time saying they are correct. Stop stealling from us and fix your billing system.    

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DConnelly by Community Member
  • 155 Views
  • 1 replies
  • 0 kudos

Resolved! No 24/7 video history anymore

I had 24/7 video history for the past 4 years and all the sudden my subscription got canceled without notice. When I called to see why my cameras weren't working I was told my subscription ran out. After renewing it the only video history I could get...

Suzi1 by Community Member
  • 193 Views
  • 1 replies
  • 0 kudos