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BBC Sounds help and FAQs
Known issues
Mobile/Tablet app | Update
Why am I unable to listen from the beginning of a live programme on the BBC Sounds app?
Live restart isn't starting from the very beginning of all live streams
Smart speaker | Update
Why do BBC Sounds streams stop or cut out when listening on my Alexa device?
BBC Sounds playback on Alexa stops or cuts out
BBC Radio 4 | Update
Why is the sound distorted on episode nine of The Whisperer in Darkness?
Audio intentionally distorted in episode nine of The Whisperer in Darkness