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Taxes

Keep your info safe: How to file your taxes securely

Tax day is right around the corner. Here's how you can file your taxes quickly and safely today.

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Twenty/20

Tax fraud continues to be a widespread issue, costing Americans millions of dollars a year, according to the IRS. So it's important to file your tax return safely to ensure your personal data, banking information and tax refund don't fall into the wrong hands.

As you collect your tax documents and complete your return before Tax Day, consider using one of these secure platforms to file with the IRS.

Three ways to securely file your taxes this year

Before you start filing, collect your tax forms so you aren't scrambling once you start the process. A comprehensive list of documents you'll need is available from the IRS, but here are the most pertinent documents.

  • Your Social Security Number or tax ID number, along with your spouse's information, if applicable
  • Any employment and/or investment income documents, such as a W2 or 1099
  • Forms for deductions such as mortgage interest, student loan interest, charitable donations or education costs
  • Your bank routing and account number to receive your refund by direct deposit

Once you have the information and documents, choose from one of these secure options.

Use an online tax preparation service

If you don't qualify for the IRS Free File program or have more complicated filing needs, you may consider using a tax software service. Some offer free options for simple tax returns, but may not come with needed tax guidance to help you through the process.

Each service ranges in features and price as each person's tax filing needs can be vastly different. For example, TurboTax Free Edition offers a free service designed for first-time filers or simple returns. In terms of paid options, it offers a deluxe service for HSA contributions and itemizing deductions, a premium service geared towards real estate investors and a self-employment service for gig workers and contractors. However, each paid service had additional costs for each state tax filing. (~37% of taxpayers qualify. Form 1040 + limited credits only.)

So before you select a tax software service, it's important to choose one that serves your needs based on your tax situation. Here are some of CNBC Select's favorite online tax-prep services:

TurboTax

On TurboTax's secure site
  • Cost

    Costs may vary depending on the plan selected - click "Learn More" for details

  • Free version

    TurboTax Free Edition. ~37% of taxpayers qualify. Form 1040 + limited credits only.

  • Mobile app

    Yes

  • Live support

    Available with some pricing and filing options

Click here for TurboTax offer details and disclosures. Terms apply.

Pros

  • Step-by-step guidance with a Q&A format that is easy to follow
  • TurboTax Live provides on-demand advice and a final review from a tax expert
  • Live Full Service has a tax expert prepare, sign, and file your return
  • Audit support, which provides free assistance if you get an IRS or other tax notice

Cons

  • More costly than other software programs
  • Live expert assistance plans have additional costs

Cash App Taxes (formerly Credit Karma Tax)

On Cash App's secure site
  • Cost

    $0 federal and state

  • Free version

    Yes

  • Mobile app

    Yes

  • Tax expert support

    No

Terms apply.

Pros

  • Completely free to use
  • Get access to Cash App Tax services like credit monitoring alerts and credit score updates
  • Audit defense, which gives you support from a representative if the IRS audits your tax return
  • Maximum refund guarantee, or Cash App will pay you the difference up to $100 ($25 minimum)
  • 100% accuracy, or Cash App will reimburse you for any penalties up to $1,000

Cons

  • Only available in 40 states and D.C. You can't file with Cash App Taxes (formerly Credit Karma Tax) if you lived in a state for only part of the tax year, earned income in more than one state during the tax year or earned income in a state you didn't live in
  • No support from tax professionals

H&R Block

On H&R Block's secure site
  • Cost

    Costs may vary depending on the plan selected (Free Online, Deluxe, Premium, or Self-Employed) - click "Learn More" for details

  • Free version

    Yes (for simple returns only)

  • Mobile app

    Yes

  • Live support

    Available with some pricing and filing options

Terms apply.

Pros

  • Simple step-by-step guidance that's easy to follow
  • Unlimited on-demand chat or video support with Online Assist plans
  • Ability to speak to a tax expert who has an average of 10 years experience (for paid plans only)
  • Over 11,000 physical locations so you can meet with a tax expert in-person
  • Maximum refund guarantee, or H&R Block will refund the plan fees you paid
  • Audit support guarantee, which provides free assistance if you get an IRS or other tax notice
  • 100% accuracy, or H&R Block will reimburse you for any penalties or interest up to $10,000

Cons

  • Must have a paid plan to speak with a live tax expert
  • One of the more costly software programs

TaxAct

On TaxAct's secure site
  • Cost

    Costs may vary depending on the plan selected - click "Learn More" for details

  • Free version

    Yes

  • Mobile app

    No, the mobile app was discontinued

  • Tax expert support

    Yes, costs extra

Terms apply.

Pros

  • Up to $100,000 accuracy guarantee, which reimburses you for IRS/state penalty or interest if the TaxAct software causes a calculation error in your return
  • More affordable than other paid software
  • Free one-on-one support from real tax experts with all plans
  • Maximum refund and 100% accuracy guarantee, or TaxAct will refund the plan fees you paid and pay any difference in the refund or tax liability, plus cover any legal or audit costs up to $100,000

Cons

  • Free plan charges per state return

TaxSlayer

On TaxSlayer's secure site
  • File your taxes for as low as $30.36 with TaxSlayer*

    Use Code: CNBC20

  • Cost

    Costs may vary depending on the plan selected.

  • Free version

    Yes

  • Mobile app

    Yes

  • Tax expert support

    Yes, certain plans

Pros

  • Cheaper plans, making this a more affordable choice if you don't have a simple return and need to upgrade
  • Low state filing fees
  • One-on-one support from real tax experts with Ask a Tax Pro (select plans only)
  • 100% accuracy, or TaxSlayer will reimburse you for any penalties or interest charges
  • Maximum refund guarantee, or TaxSlayer will refund the plan fees you paid
  • IRS inquiry and audit support with select plans

Cons

  • Experts are only available on Premium and Self-Employed plans

*20% off your federal tax return. Offer is valid on federal tax returns e-filed by April 15, 2024, at 11:59 p.m. ET. Only valid for new or first time TaxSlayer users only. Promotion code must be entered at checkout. Offer is not applicable to state tax returns or additional products. Offer is valid for one-time use only and cannot be combined with any other coupons, promotions, discounts, or offers. Offer is nontransferable, cannot be sold or otherwise bartered, and is not applicable to previous purchases or returns.

Pro tip

If you decide to file your taxes either through the IRS website or a tax software service, be sure to use a private Internet connection such as your own internet at home or someone you trust. If you want to be extra vigilant, consider using a VPN (virtual private network) for additional security. Using a public Wi-Fi network, like one at a coffee shop, does not provide a secure connection and can leave your personal information vulnerable to theft.

Note that you can save on filing with an online tax preparation service by using the right credit card. For example, if you have an American Express card, check your Amex Offers — you may be able to get a one-time $10 credit when you spend at least $50 with TurboTax by May 15, 2023. You can also find a similar deal at Chase Offers: you can earn $10 back on your TurboTax purchase through April 18, 2023, and get up to $15 in extra savings. Keep in mind, Amex Offers and Chase Offers are targeted and require enrollment. (Offers have ended.)

Here are some of our picks for the best cards from Amex and Chase:

Blue Cash Preferred® Card from American Express

On the American Express secure site
  • Rewards

    6% cash back at U.S. supermarkets on up to $6,000 per year in purchases (then 1%), 6% cash back on select U.S. streaming subscriptions, 3% cash back at U.S. gas stations, 3% cash back on transit (including taxis/rideshare, parking, tolls, trains, buses and more) and 1% cash back on other purchases. Cash Back is received in the form of Reward Dollars that can be redeemed as a statement credit or at Amazon.com checkout.

  • Welcome bonus

    Earn a $250 statement credit after you spend $3,000 in purchases on your new card within the first 6 months. 

  • Annual fee

    $0 intro annual fee for the first year, then $95.

  • Intro APR

    0% for 12 months on purchases from the date of account opening

  • Regular APR

    19.24% - 29.99% variable. Variable APRs will not exceed 29.99%.

  • Balance transfer fee

    Either $5 or 3% of the amount of each transfer, whichever is greater.

  • Foreign transaction fee

    2.7%

  • Credit needed

    Excellent/Good

See rates and fees, terms apply.

 

American Express® Gold Card

On the American Express secure site
  • Rewards

    4X Membership Rewards® points at Restaurants (plus takeout and delivery in the U.S.) and at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X), 3X points on flights booked directly with airlines or on amextravel.com, 1X points on all other purchases

  • Welcome bonus

    Earn 60,000 Membership Rewards® points after you spend $6,000 on eligible purchases with your new Card within the first 6 months of Card Membership.

  • Annual fee

    $250

  • Intro APR

    Not applicable

  • Regular APR

    See Pay Over Time APR

  • Balance transfer fee

    N/A

  • Foreign transaction fee

    None

  • Credit needed

    Excellent/Good

  • See rates and fees, terms apply.

 

Chase Freedom Flex®

  • Rewards

    5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate (then 1%), 5% cash back on travel booked through the Chase Ultimate Rewards®, 3% on drugstore purchases and on dining (including takeout and eligible delivery services), 1% cash back on all other purchases

  • Welcome bonus

    Earn a $150 bonus after you spend $500 on purchases in the first 3 months from account opening. Plus, earn 5% cash back on grocery store purchases (excluding Target® and Walmart®) on up to $12,000 spent in the first year.

  • Annual fee

    $0

  • Intro APR

    0% for the first 15 months from account opening on purchases and balance transfers

  • Regular APR

    20.49% - 29.24% variable

  • Balance transfer fee

    Intro fee of either $5 or 3% of the amount of each transfer, whichever is greater, on transfers made within 60 days of account opening. After that, either $5 or 5% of the amount of each transfer, whichever is greater.

  • Foreign transaction fee

    3%

  • Credit needed

    Excellent/Good

  • Member FDIC. Terms apply. Information about the Chase Freedom Flex® has been collected independently by Select and has not been reviewed or provided by the issuer of the card prior to publication.

Chase Sapphire Preferred® Card

On Chase's secure site
  • Rewards

    Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, and $50 annual Chase Travel Hotel Credit, plus more.

  • Welcome bonus

    Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

  • Annual fee

    $95

  • Intro APR

    None

  • Regular APR

    21.49% - 28.49% variable on purchases and balance transfers

  • Balance transfer fee

    Either $5 or 5% of the amount of each transfer, whichever is greater

  • Foreign transaction fee

    None

  • Credit needed

    Excellent/Good

  • Terms apply.

 

3. Consult a tax professional in your area

If hiring a tax professional is your preference, you'll need to do this quickly. As the tax deadline is quickly approaching, CPA's are becoming booked up with appointments to see their current clients.

But before you book an appointment, consider the cost of hiring a CPA. According to the National Society of Accountants, a 1040 tax filing with no itemizations cost an average of $220. With itemizations, the cost jumps to $323. But if you had any 'life events' occur last year such as getting married, having children or purchasing or selling a home, it may be beneficial to hire a CPA to help you create a tax strategy that works in your favor.

However, before you choose a CPA, ensure you understand their cost to file your taxes, as well as if they're the best fit for your tax needs. If you have a unique tax situation, such as being in the military or if you're a multi-property real estate investor, you may want to search for a CPA with experience handling similar situations.

Additionally, you may want to check the status of their certification by searching their name or practice on your respective state's CPA registry. And to finalize your decision, consider checking review sites like Yelp or Google Reviews to see if other people have been satisfied with their tax filing experience.

Hiring a CPA is likely the most expensive solution to filing your taxes, but having a professional on your side that understands taxes well can take a huge hassle off your plate — and could even possibly result in a larger tax return.

Use IRS Direct File

In 2023, the IRS launched its Direct File pilot program, a free way to file a federal tax return online. Currently, the program is open to qualified taxpayers in Arizona, California, Florida, Massachusetts, Nevada, New Hampshire, New York, South Dakota, Tennessee, Texas, Washington and Wyoming.

To be eligible, you must be a W-2 employee, receive Social Security or unemployment insurance or have investment income of less than $1,500. You must also have a Social Security number or Individual Taxpayer Identification Number and a valid state ID or passport.

You can use Direct File to claim the Earned Income Tax Credit and Child Tax Credit, but not other credits. The program doesn't allow you to itemize deductions or report additional income, like capital gains or money from gig work or rental properties.

File with Free File

The IRS Free File program allows qualified taxpayers to prepare and file their federal tax returns online for free. The program is available to individuals who meet certain income requirements: For 2024, Free File is available to taxpayers whose adjusted gross income was less than $79,000 in 2023.

Free File is a partnership between the IRS and top tax software companies, each of which offer free filing for different tax situations and income levels. Check this list and see which meets your needs.

FAQs

Is it safe to file your own taxes?

It's generally safe to file your taxes electronically if you're using a safe private internet connection. That said, if you have a more complicated tax situation — for example, you're a business owner or have significant assets — you might want to consider hiring a professional to avoid filing mistakes that can result in an IRS audit.

What is the easiest way to do your own taxes?

You're most likely to find it the easiest to use tax software for filing your own taxes. The software will guide you through the process, taking your tax information and inputting it into forms for you. If you have a complex tax situation, you can opt to pay for a premium package with features that can simplify your filing experience.

Is it better to file taxes electronically or by mail?

Most of the time, filing taxes online is the better choice. This way, your tax return will reach the IRS and be processed much faster — which means you'll also get your refund quicker, especially if you choose direct deposit. Plus, your data will be safer when electronically encrypted. When you mail your documents, you leave your personal information exposed to potential theft.

What to avoid when filing taxes?

Errors when filing taxes can turn costly. Here are a few common mistakes to avoid:

  • Choosing an incorrect filing status. Indicating your filing status is essential to filing your tax return. It has an impact on your tax bracket and the amount you'll pay in taxes, as well as the tax credits and deductions you can claim.
  • Not having all the documents. You might want to rush and file your taxes early. After all, you want to get your tax refund sooner rather than later. But before you start, ensure that all organizations and institutions that might owe you a tax document have sent you one. Have all the paperwork ready before filing to avoid amending your tax return later.
  • Not reporting all the information that has been sent to you. If you've received a tax document, the IRS has received it too. Enter all the information from such documents carefully so that everything matches the government's records. If something doesn't look right, bring it up to the document's sender and request a corrected form.
  • Entering incorrect account numbers. Nobody wants to anxiously await a tax refund only to realize they have provided the wrong banking information. Remember to double-check your bank account and routing number if you're choosing direct deposit.
  • Missing out on tax breaks. The IRS might not be known as the most generous institution, but there are plenty of tax credits and deductions available, especially for families and homeowners. Always check how much you can deduct when itemizing before opting for the standard deduction.
  • Not filing at all. You might be tempted to skip filing if you can't afford your tax bill. However, that can lead to penalties and even tax evasion charges. Instead, file a return and enroll in an installment payment plan offered by the IRS.

Bottom line

Tax season is a ripe time for fraudsters, but if you file securely, you'll lessen the risk of your information being stolen and ensure your return is processed correctly.

By filing online, rather than sending your return through the mail, you'll also minimize the time it takes to get a refund that you can use to pay down debt, save for a home or invest for retirement.

Catch up on Select's in-depth coverage of personal financetech and toolswellness and more, and follow us on FacebookInstagram and Twitter to stay up to date.

Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every tax article is based on rigorous reporting by our team of expert writers and editors. While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics. See our methodology for more information on how we choose the best products.

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Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.
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