Last Updated: 2024-03-19
Welcome to WellSaid Labs Inc. (“WellSaid”, “WellSaid Labs”, “We”, “Us” or “Our”) and our Terms of Service (“Terms”). We have created a proprietary method that allows you to create lifelike synthetic voices. Our solution is designed to provide you ownership of the audio files generated by our Services. At all times, you own and are responsible for the content you use to create the audio files.
Please read these Terms carefully because they govern your use of our services and products, which are made available through our website www.wellsaidlabs.com (the “Site”). To make these Terms easier to read, the Site, and our products and services, are collectively referred to in these Terms as “Services.”
By accessing, setting up an account, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, it’s simple: do not use the Services.
We reserve the right to modify the Terms and our Service offering at any time, in our sole discretion. While we are not required to provide notice, we will post a notice to changes on our Site. It’s important that you review the Terms whenever we modify them because continuing to use the Services after we have posted modified Terms on the Site is deemed acceptance of the updated Terms. If you don’t agree to be bound by the modified Terms, then please discontinue use of the Services immediately. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice to you, at our sole discretion.
In order to access and use the Services, you will need to create an account (your “Account”). By creating an Account, you become a “User” and represent that you are eighteen (18) years or older and are not barred from using the Services under applicable law.
Your Account should be yours – don’t use the Services under the name of another person with the intent to impersonate that person, or use a username that is subject to rights of another person without appropriate authorization. We have a strict “No Robots” policy. You must be a human to use the Services and an automated account is not allowed. This policy also applies beyond Account creation to the general use of the Services. “Robot” (or automatic) activity is not allowed. Breach of this requirement may result in termination of your account.
We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading, or to reclaim any username that you create through the Services that violates Our Terms. You are responsible for maintaining the confidentiality of your password and Account, and agree to notify Us if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are responsible for activities that occur under your Account.
We encourage you to regularly change your password to help ensure your account’s security.
Since we empower our customers to manage and configure their own content and data for use, we cannot be held responsible for the security of the content or data you provide. However, to prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of our Services, we have put in place appropriate physical, technical, and administrative procedures to protect the data you submit. Understanding that the Internet is not 100% secure and new technology evolves and emerges, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your content or data. We hereby disclaim any liability for any breach of data, infringement of proprietary information, customer information, content, or other data. Ensuring the security of that content and data is your responsibility. If you suspect a data breach or suspicious activity, please report it to us immediately.
WellSaid offers its Services under several different plans to suit your needs. In order to subscribe for an Account, you will need a valid credit card. For more information about how we handle credit card and other personally identifying and sensitive personal information you may provide us, please read our Privacy Policy at https://wellsaidlabs.com/legal?document=privacy_policy.
Accounts will be billed monthly starting on the day you sign up and then monthly thereafter. If you upgrade your Account plan, you will be billed immediately upon upgrading and then on that same date each subsequent month. Each bill paid ensures your access to portions of the Services that require payment for the next month. There are no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open Account. We treat everyone equally, so no exceptions will be made.
Downgrading your Account may cause the loss of content or features available to you at your current plan. WellSaid is not, and will not be held to be, liable for such loss. If you exceed your Account plan’s limits (e.g. you have created more audio files than allotted), your access may be restricted and you will need to upgrade to the next available plan.
If your billing method expires or changes, and you do not edit or update your billing information or cancel your account, we will send you a single courtesy notice regarding billing information discrepancies. If you fail to provide us with updated billing information more than three (3) days after notice is sent, WellSaid reserves the right to disable and terminate access to your account. You authorize us to continue billing during this notice period, and you will remain responsible for any uncollected amounts.
Service and Billing Time Zone
The U.S. time zone for WellSaid Labs’ headquarters in Seattle, WA is PST/PDT. Customer support and business hours are all in PST/PDT. All billing and system logs are in EST (UTC-05). As of December 15, 2022, your account(s) will use UTC-05 for logs, reports, statistics, and billing. It’s not possible to change the time zone of a serving account. The time zone is set at the time of account creation.
We welcome feedback, comments, and suggestions for improvements to the Services. You can submit feedback by emailing us at support@wellsaidlabs.com. You grant to Us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the feedback for any purpose.
Your privacy is important to us. Please review our Privacy Policy for information about the data we may collect and use. Our Privacy Policy is incorporated into these Terms, and is available at https://wellsaidlabs.com/legal?document=privacy_policy.
Our services allow you to generate audio files with synthetic voices dictating the text you have supplied. The synthetic voices themselves are proprietary to WellSaid Labs; however, the Audio Files (in MP3, WAV, and/or OGG format) are provided to you for your own personal or commercial use provided you are in compliance with these terms including payment obligations. For clarity, You retain ownership in the audio files with a non-exclusive limited license to the embedded synthetic voice technology.
Our Services allow you to create life-like synthetic speech that can be used in a variety of productive ways, and your use of our Services must not violate our Acceptable User Content Policy or our User Code of Conduct, as updated from time to time. We expressly reserve the right to terminate (or suspend) your account if you engage the services in violation of this policy. You can reach out for clarification of our User Consent and Conduct terms by emailing the Moderation Team at moderator@wellsaidlabs.com.
For purposes of these Terms, “User Content” means namely text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available or supplied by you to utilize with the Service. You are solely responsible for the User Content that you post to the Services, including its legality, reliability, and appropriateness.
You expressly represent and warrant to us:
Your User Content (i.e. text script) is yours (you own it) or you have the right to use it and to grant Us the limited rights and license as provided in these Terms in order to perform the Services;
Your posting of User Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights, consent rights, or any other rights of any person. WellSaid does not pre-screen User Content, but we do have the right (but not the obligation) in our sole discretion, to refuse or to remove any User Content that is available via the Service. WellSaid will have no obligation to provide a refund of any amounts previously paid by any user.
We claim no intellectual property rights over your User Content that you provide to or on the Service. User Content remains yours. WellSaid does not claim any ownership rights in any User Content that you make available through the Services and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your own Content. Notwithstanding the foregoing, in order to provide you the Services you agree to grant Us a limited non-exclusive, non-transferable, non-sublicensable, worldwide license to use any User Content submitted by you to access the services, in addition we may use anonymized User Content to improve our services, troubleshoot matters, and general data analytics. We will never use such content for commercial or promotional purposes.
Acceptable User Content Policy
You agree NOT to:
use language or transmit User Content through the Services that is unlawful, non-consensual, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, sexist, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate;
create content with WellSaid audio that may be considered hateful, sexually explicit, or illegal to intended audiences and non-seeking participants. This includes coupling WellSaid audio with profanity and offensive images, or other media containing obscene, sexually explicit, or excessively violent content;
publish through the Services, any private information of someone (like their address or phone number) without their permission;
impersonate another person, conduct yourself in an offensive manner, use our services for robo-calls or outbound calls, or use the Services for any unlawful, immoral, or harmful purposes.
User Code of Conduct
You agree NOT to:
upload, post, or otherwise send or transmit or introduce any material that contains software viruses or any other computer codes, files, or programs designed to interrupt, harm, damage or destroy the Services;
publish falsehoods or misrepresentations that could damage Us, Our Users, non-seeking participants, or any third party;
represent yourself or your site as affiliated with Us, or Our staff without written permission;
harass or threaten other parties (i.e. consumers, users, listeners, staff, etc) through the Services. Harassing behavior and language includes insults, ethnic and homophobic slurs, sexist language, defamatory statements, invasive statements that may infringe on a User’s privacy, or the transmission or sharing of any content that may cause another party (i.e. consumer, user, listener, etc.) to experience ridicule, threat, or discomfort.
The Acceptable User Content Policy and User Code of Conduct lists provide examples and are not intended to be complete or exhaustive. WellSaid does not pre-screen Content, and We don’t have an obligation to monitor your access to, or use of, the Services. We do, however, reserve the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to your Account or any Content that we consider, in our sole discretion, to be in violation of these Terms or otherwise harmful to the Services.
Further, by breaching User Content and Conduct, you may commit a criminal offense under applicable law. We reserve the right to report any breach to the relevant law enforcement authorities and we may cooperate with those authorities.
Finally, You can remove your own User Content by specifically deleting it. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of the Content, nor are we responsible for any resulting harm, including monetary loss or damage.
Subject to your compliance with these Terms, WellSaid grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view Our content (“WellSaid Content”) solely in connection with your permitted use of the Services. For the purposes of these Terms, WellSaid Content shall include all text, graphics, images, site and screen layouts, arrangements and themes, music, software, audio, video, works of authorship by Us or Our affiliates of any kind, and information or other materials that are posted or generated by WellSaid or Our affiliates.
You have the right to view and access WellSaid Content. At no time is any User permitted to: (i) transfer, sublicense, sell, lease, lend, rent or otherwise distribute WellSaid Content or the Services to any third party; (ii) decompile, reverse-engineer, disassemble, or create derivative works of the Services or any WellSaid Content; or (iii) use the Services or WellSaid Content in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms. You acknowledge sole responsibility for and assume all risk arising from your use or reliance of any WellSaid Content.
The Services contain material that is protected by United States and international copyright, trademark and other proprietary information, including, but not limited to, audio, video, graphic, photographic and text information and all WellSaid Content. WellSaid and any of its licensors exclusively own all right, title and interest in and to the Services and WellSaid Content, including all associated intellectual property rights. You acknowledge that the Services and WellSaid Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services and WellSaid Content. Further You may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the WellSaid Content, in whole or in part. Any violation of these restrictions may result in intellectual property infringement that may subject you to civil and/or criminal penalties. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from a submission of information protected by intellectual property rights in a third party, if such submission is made without express permission of the intellectual property rights holder.
WellSaid respects copyright law and expects its Users to do the same. It is Our policy to terminate in appropriate circumstances the Accounts of Users who repeatedly infringe the rights of copyright holders.
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that Content infringes your copyright, you (or your agent) may send Us a notice requesting that the Content be removed or access to it blocked. Federal law requires that your notification include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit Us to contact you, such as an address, telephone number, and, if available, an electronic mail; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The notification must be sent to:
WellSaid Labs, Inc.
Attn: Legal Department
113 Cherry St
Ste 52562
Seattle, Washington 98104-2205 US
legal@wellsaidlabs.com
We provide the above contact information for purposes of the DMCA only and reserve the right to respond only to correspondence that is relevant to this purpose.
The Services may contain links to or advertisements of third-party websites (that are not affiliated with you or other Users) or resources. We are not responsible for the content, products, or services on or available from those advertisements, websites, resources, or links displayed on such sites. You acknowledge sole responsibility for, and assume all risk arising from, your use of any third-party websites or resources.
You agree to defend, indemnify, and hold harmless WellSaid, or its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to the Services; (ii) your violation of these Terms; (iii) your violation of any third party right, including without limitation any proprietary, trademark, copyright, property, moral or privacy right; or (iv) any claim that your Content caused damage to any third party. This section shall survive these Terms and your use and termination of the Services.
We may terminate your access to and use of the Services and Account, at our sole discretion, at any time and without notice to you. You may also cancel your Account by emailing support@wellsaidlabs.com, giving us at least thirty (30) days notice prior to your intended termination date. If We terminate your access to the Services and your Account, and you have not violated these Terms, you may be eligible for a proration of the amount of your current billing cycle.
Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.
NEITHER WELLSAID NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, MOBILE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WELLSAID HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL WELLSAID’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO WELLSAID FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CAUSE OF ACTION, OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO WELLSAID, AS APPLICABLE.
We prefer to resolve things amiably when possible; therefore, you agree to the following dispute resolution policy in connection with any potential claims or disputes arising from your use of the Application. Start by notifying us of your dispute by sending a notice to support@wellsaidlabs.com.
Informal Negotiations: Parties to a dispute concerning the Terms, the Privacy Policy, or the use of the Services will attempt to informally negotiate a potential settlement or resolution to the dispute;
Arbitration: In the event that informal negotiations are unsuccessful, the parties agree to follow the arbitration procedures set forth by the American Arbitration Association (AAA) to resolve the dispute;
Binding Arbitration: If for any reason arbitration is unsuccessful or unavailable to the parties, parties agree to submit to binding arbitration in the jurisdiction of the State of Washington. Each of us is responsible for paying our own filing, administrative and arbitrator fees. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
These Terms constitute the entire and exclusive understanding and agreement between WellSaid and You. These Terms supersede and replace any and all prior oral or written understandings or agreements between Us. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without Our prior written consent. Any attempt by You to assign or transfer these Terms, without such consent, will be null and of no effect.
Any notices or other communications provided by WellSaid under these Terms, including those regarding modifications to these Terms, will be given by Us (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
WellSaid’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of WellSaid. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
If you have any questions regarding these Terms, please email us at support@wellsaidlabs.com.
Last Updated: 2019-02-01
This Privacy Policy (“Policy“) describes the manner in which WellSaid Labs, Inc. (“WellSaid“, “we,” or “us“) and our website at www.wellsaidlabs.com (the “Site“), as well as all related websites, networks, applications, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Site, our “Service“). This Policy, which is incorporated into and is subject to the WellSaid Terms of Service, describes the information that we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information.
User-provided Information. User-provided Information. When you use the Service, we may collect information about you, including your name, email address, mailing address, mobile phone number, credit card or other billing information, your date of birth, geographic area, or preferences and we may link this information with other information about you. You may provide us with information in various ways on the Service. For example, you provide us with information when you register for an account, use the Service, make a purchase on the Service, or send us customer service-related requests.
Cookies and Automatically Collected Information. When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. We may use third party cookies on our Service as well. For instance, we use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/ regarding Google Analytics cookies.
We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
Third Party Web Beacons and Third Party Buttons. We may display third-party content on the Service, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third party content on the Service. Additionally, we may implement third party buttons (such as Facebook “like” or “share” buttons) that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by WellSaid. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.
Information from Other Sources. We may obtain information from third parties and sources other than the Service, such as our partners and advertisers.
How We Use the Information We Collect. We use information we collect on the Service in a variety of ways in providing the Service and operating our business, including the following:
We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users, and to process and deliver entries and rewards in connection with promotions that may be offered from time to time on the Service.
We use the information that we collect on the Service to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.
We may use your email address or other information we collect to contact you for administrative purposes such as customer service or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties.
We may use cookies and automatically collected information to: (i) personalize our Service, such as remembering information about you so that you will not have to re-enter it during your visit or the next time you visit the Service; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of the Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service.
When We Disclose Information. Except as described in this Policy, we will not disclose information about you that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
Any information that you voluntarily choose to include in a publicly accessible area of the Service will be available to anyone who has access to that content, including other users.
We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process information about you as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
We may disclose information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose information about you that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
Information about our users may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
We may make certain aggregated, automatically-collected, or otherwise non-personal information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your account information and preferences at any time by accessing your account preferences page on the Service. If you wish to access or amend any other personal information we hold about you, you may contact us at support@wellsaidlabs.com. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us by sending your request to us by email at privacy@wellsaidlabs.com or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the Service.
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.
The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Protecting the privacy of young children is especially important. Our Site is a general audience site not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
The Service is hosted in the United States and is intended for visitors located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
Residents of California have the right to request a disclosure describing what types of personal information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year. You may request a copy of that disclosure by contacting us at support@wellsaidlabs.com.
Please contact us with any questions or comments about this Policy, information we have collected or otherwise obtained about you, our use and disclosure practices, or your consent choices by email at support@wellsaidlabs.com.
WellSaid Labs, Inc.
113 Cherry St
Ste 52562
Seattle, Washington 98104-2205 US