Click & Collect enables customers residing in Australia to have their order conveniently picked and packed, ready for in-store pick up within 4 hours.

For security reasons, please note an order will only be released to the person that placed the order or the collector nominated during the checkout process. How do I cancel my order? A cancellation can be requested before or while an order is being processed, up until the order has been marked as collected.

What is Click and Collect? Click and Collect — commonly referred to as “curbside pickup” or “buy online pick up in store”— refers to any shopping trip where products are purchased online and picked up by the consumer at a designated location, either in store or curbside outside the store.

Your order status can be checked at any time by logging into your account. If your order has not arrived as expected, please check your order status online prior to contacting Customer Service. Prescription orders require a valid prescription from an Australian registered doctor.