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The ACCC may have the Chemist Warehouse deal in its sights but zoom out: pharmacies could be facing an 'Uber' moment
Australian Broadcasting Corporation
The ACCC is wary about the proposed merger of Chemist Warehouse and Sigma Healthcare. But other decisions will matter more for service and prices.
3 days ago
How your business’ ‘warmth score’ can help with customer complaints
SmartCompany
In a new study, every percentage-point increase in brand warmth was linked to a 4% increase in the proportion of customer feedback reports.
1 day ago