The best way to resolve Chemist Warehouse complaints. Fast, fair and free for consumers. Chemist Warehouse is a leading Australian pharmacy retailer, ...
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Who is the owner of the Chemist Warehouse?
Jack Gance (pictured) started the Chemist Warehouse pharmacy business with Mario Verrocchi in 1995 with five pharmacies. Today it has annual revenue of more than A$3 billion and over 600 outlets across Australia, New Zealand, China and Ireland.
How long does a Chemist Warehouse refund take?
Chemist Warehouse gift cards cannot be used for online ordering. How long will it take for my refund to be processed? Refunds may take up to 5 business days to be visible in your bank account. How do I make a purchase with Zip?
Can I return prescription medicine to the Chemist Warehouse?
For returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund. Products we cannot accept returns for include medication, baby formula, vitamins, fragrances and consumable products.
Can you cancel an order on Chemist Warehouse?
A cancellation can be requested before or while an order is being processed, up until the order has been marked as collected. To cancel your order, log in to your Chemist Warehouse account page using your email and password and there will be an option to cancel your order after logging in.
We value your feedback, and take complaints seriously. View our full complaints information form here · To get in touch with us, use our contact us form here.
The phone number is 0800 001 018. Can I obtain more than one supply of a Pharmacy Medicine in one order? In store these products ...
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Overall rating · You're just a number · Indeed Featured review · Unorganised & Bad Management · Pros · Cons · Jobs at Chemist Warehouse · Bad management.