Chemist Warehouse franchisees are facing compensation orders amounting to $10 million nationally due to the staff underpayment charge. It is essential that Employers pay correctly and in accordance with the modern award system, as they can face legal repercussions for the underpayment of employees.

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The Chemist Warehouse chain was founded by Mario Verrocchi ('Verrocchi') who owns a significant number of the stores. Discount Chemist Outlet ('DCO') is another discount retail chemist chain which has been in direct competition with Chemist Warehouse for over eight years.

Unlike traditional pharmacies, Chemist Warehouse generates most of its sales from non-prescription products such as vitamins, fragrances, cosmetics and baby formula.