EcommerceBytes-NewsFlash, Number 1317 - July 06, 2006     2 of 2

eBay Bans Sellers from Using Google Checkout


eBay is banning sellers from requesting payment through Google Checkout. The online auction giant updated its Safe Payments policy this week to add Google's new payment service, Google Checkout to its list of online payment methods not permitted on eBay.

A spokesperson for Google said it has no restrictions regarding marketplace use. "We want to work with everybody," she said on Wednesday.

eBay's Safe Payments policy states that a payment service must have a "substantial historical track record of providing safe and reliable financial and/or banking related services."

Google's spokesperson said yesterday, "Google Checkout is not a beta product. Google has a long history in billing and payments for AdWords and for premium services, such as Google Video."

Two multi-channel eBay-management services announced integration with Google Checkout - Marketworks and ChannelAdvisor. Both worked with Google during initial development and testing. But eBay sellers may not accept banned services on their customized eBay checkout systems, according to eBay spokesperson Hani Durzy last week.

eBay also appears to have renamed the policy this week. Introduced as the Safe Payments Policy in October 2005 at http://pages.ebay.com/help/policies/safe-payments-policy.htm, the page now redirects to a policy called Accepted Payments Policy at http://pages.ebay.com/help/policies/accepted-payments-policy.html.

Related article:
"eBay's Fears Confirmed: Google Launches Checkout Service" 6/29/06
http://auctionbytes.com/cab/abn/y06/m06/i29/s00


About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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